My family and I stayed here on a recent weekend. The rooms are OK - a little small and dark, but clean enough. It should be noted that the website specified 2 queen beds when we made our reservation, but we got 2 doubles. Asked the front desk about it and was told they do not have queen beds.

Their breakfast buffet needs some work. We got down there at 8:30 (well before the ending time of 10) and found dried-out eggs, sale biscuits and gluey gravy in the hot tray. I asked the attendant if they were going to put any new eggs out and she told me no. No apology, no explanation, just no. (A few minutes later, I asked this same attendant if they had any plastic knives, since the bin was empty, and she acted very put out at having to find some. Ths is the attendant who worked on the morning of Dec. 31, 2011, if anyone at the hotel is reading this.) The rest of the breakfast buffet was sparse, with just a few baked goods, some bruised apples, and old cereal. It dd not appear that many people were staying at the hotel that day, but that is not an excuse to feed the few present guests old food.

The location is good, near the turnpike and lots of shopping.

We will probably stay in the Plano area again in the coming months, but we will look for other accommodations.

Very clean, well appointed. Breakfast was very good, with waffles and eggs and a breakfast meat every morning. The attendant was very nice and kept the area very clean and well stocked. We will stay again when we're in the area!

Over the holidays we had relatives who wanted to spend the night at a hotel near our house. We picked the Hampton Inn since I normally stay at one while I am on business. I suggest this place for several reasons: only 17 miles North of Dallas, Plano is the safest city in the USA (according to Forbes), great Resturants near by, easy access via tollway or by roads, great shopping near by. The front desk staff was first rate and the rooms were very clean. I suggest this place highly

My third floor room was worn...kinda had a dirty feel to it...and when I went over to turn the HVAC wall unit on at 1:15 AM, it tripped the smoke alarm by filling up the room with soot. I shut the wall unit off and called down to the front desk who told me it probably hadn't been used in awhile. Ya think? Nice for me to be the one who tests the heater. Now I'm really woken up, the whole room stinks, and there's no way I'm turning that HVAC back on. Nice location for the hotel with nearby restaurants. The check-in employees were very friendly. But the walls are thin and its true cheapness was discovered with a wall unit you'd expect to find at a Red Roof. Stay here for 2-star quality at a 3-star price ($135/nt).