There was food on the floor in our room when we entered and there was dust hanging from the lights in the bathroom. The heat/air unit was so loud I couldn't sleep well. Our tour bus arrived at 6 pm on Saturday 2/26/2011 and the restaurant was closed to paying guests. I was told by the desk clerk there was another tour group other than ours, Village Tours. Our group alone had 47 people. Your desk clerk answer was that there was a miscommunication. Seems to me tour groups schedule these reservations way ahead so there should not have been a miscommunication. After all I heard about South Fork I was greatly disappointed. If I am ever here again I will take photos as proof.
- Southfork Hotel Plano
