The staff was great - friendly, very eager to help, accomodating. Breakfast was nice and the server gave us extra time when we arrived 10 minutes before closing at 9 a.m. The rooms looked fine and seemed very clean with newer carpet and comforters. The problems are due to the age of the facility, mostly. There is no elevator, so we took a ground floor room. Our room ( two double beds) was small with a very small bathroom/vanity. It was quiet and the a/c worked well. The beds were OK, though the linen, while clean and good quality, was skimmpy and easily slipped off the mattresses at the corners. There weren't sufficient electrical outlets - we could only find two - one in the vanity area and one under the desk, so charging assorted phones, a laptop, and grandson's DVD player was a challenge. We needed to use the Internet and had difficulty with the connection. The staff helped us with that, but the server was extremely slow - very frustrating.
We used the pool is a basic rectangle (though a spa was mentioned in the rules list, there was none). The pool is missing border tiles, the security gate was not safe as it did not close completely, and the water was not as clean as it should be.
If, however, you are looking for a room just to sleep in and don't need frills, this is the place for you. The price is right.

Stayed here because the location seemed pretty good for my business trip. The exterior of the place wasn't all that inviting, but for the most part it was clean and no issues. This is the friendliest bunch of people I have ever encountered in my travels and that made the experience quite pleasant. Rooms were fine, clean, again, no complaints. Got my wake up call on time - a real test in my book. Breakfast was decent, beds and pillows were pretty comfy and bathroom was clean. For the money, not bad and I would stay here again.

For a very reasonable rate, this was a perfectly fine room. No bells or whistles outside of the breakfast bar, but exactly what I would expect and want for this price. The front desk (Awad) was particularly helpful in ironing out a minor problem.

Just in case I selected the wrong La Quinta from TripAdvisor's menu, this review refers to the La Quinta at 1820 North Central Expressway in Plano, Texas.

I stayed in this hotel for three nights, with my wife, mother, and two cats. We chose this one due to La Quinta's pet-friendly policy, and the proximity of this particular La Quinta to my uncle's house, which was the purpose of our visit to Plano. On a previous cross-country trip, my wife and I (and our cats) stayed in La Quintas all the way from California to Mississippi, so I have a fair basis for comparison.

The hotel is a fair value, but there are some drawbacks to be aware of. We had a handicap-accessible room, so it was on the first floor. However, the only ice machine was on the second floor. The room had no refrigerator or microwave. The front desk offered to have a refrigerator brought to our room...for an extra $10 per night. Our heating unit kept making an annoying clicking sound, as if the thermostat was faulty. The maintenance man was off for the night when we arrived, so he didn't come until the next morning, and he spoke mostly Spanish--very little English. The tile around the bathtub spigot was cracked, the tub's water pressure was low, and the shower wand was missing the height-adjustable hook, so it couldn't be mounted high enough for a 6-foot tall person. Our room was near the back entrance to the lobby, and the lobby door slammed very loudly every time someone used it, which seemed to go on all night. We told the maintenance man and the front desk about this, but it was still not fixed the next night.

Overall, I would recommend you find another hotel, unless this one just happens to be extremely convenient to you based on its location, as was the case for us.