The staff was great - friendly, very eager to help, accomodating. Breakfast was nice and the server gave us extra time when we arrived 10 minutes before closing at 9 a.m. The rooms looked fine and seemed very clean with newer carpet and comforters. The problems are due to the age of the facility, mostly. There is no elevator, so we took a ground floor room. Our room ( two double beds) was small with a very small bathroom/vanity. It was quiet and the a/c worked well. The beds were OK, though the linen, while clean and good quality, was skimmpy and easily slipped off the mattresses at the corners. There weren't sufficient electrical outlets - we could only find two - one in the vanity area and one under the desk, so charging assorted phones, a laptop, and grandson's DVD player was a challenge. We needed to use the Internet and had difficulty with the connection. The staff helped us with that, but the server was extremely slow - very frustrating.
We used the pool is a basic rectangle (though a spa was mentioned in the rules list, there was none). The pool is missing border tiles, the security gate was not safe as it did not close completely, and the water was not as clean as it should be.
If, however, you are looking for a room just to sleep in and don't need frills, this is the place for you. The price is right.
- Plano La Quinta
- La Quinta Plano
