If you ned to stay in north Plano for business, this is a good location. However, that's where the "good" ends. They will not replace soap or shampoo unless you ask. I stayed here several weeks and had to ask every single time I ran out for more. They will NEVER replace your amenities...be it coffee, soap, shampoo, conditioner, etc. I actually went to the front desk one time and they gave me a handful of soaps and shampoos. I left them on the counter in the kitchen. When I came home at 10 p.m., they were gone. I'm not kidding. Seriously. I'm not kidding. I gave them the feedback on multiple, multiple occassions and they seemed apologetic, but never did anything about it.
Worst Residnece inn, ever.
- Residence Inn Plano
- Plano Residence Inn
