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Holiday Inn Express Pearland – reviews, photos

2.5 of 5
1702 N Main St, Pearland, TX 77581
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Holiday Inn Express Pearland
Holiday Inn Express Pearland
Holiday Inn Express Pearland
Holiday Inn Express Pearland
Holiday Inn Express Pearland
Holiday Inn Express Pearland
Ranked #8 of 11 hotels in Pearland
4.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    10
    2
    3
    1
    4
Date Rating
Rochester, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Nice hotel, but....”
3 of 5 stars Reviewed 23 November 2011
1
person found this review helpful

Stayed here for two nights in early November. The room was decent, although the walls are somewhat thin. The hotel is in an area going through some road construction. We were disappointed the outdoor pool and hot tub were closed for the season given the temperature was in the low 70's. The breakfast was excellent. Our big problem came when we returned home from the Space Center....the door to our room was open. After a frantic search for valuables (ipad, laptop), we realized nothing was missing. I complained to the front desk both at this time and then at checkout. I was promised Priority Club points. A week went by and no points were credited. I finally spoke to the manager, Mimi. She apologized and promised to credit points to our acccount. Shortly thereafter, a e-mail was received showing 1,000 points credited. Not exactly what I was expecting. I would have thought 10,000 would have been a fair amount. Overall, this hotel is okay. I probably would not stay here again.

Stayed November 2011, travelled with family
Was this review helpful? Yes
Ask DadofFour65 about Holiday Inn Express Pearland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chirag Shah, Director of Sales at Holiday Inn Express Pearland, responded to this review
19 January 2012
Hello,

Dear,

DadofFour65, I and my staff truly apologize for the inconvinience that you have had at our hotel during your stay. We value your feedback and look forward to it as a step towards improvement. I would like to make your next stay at our hotel a memorable one and please accept our apologies. We are definitely looking forward to have you back in our hotel and i promise you that we will exceed your expectations.

Chirag Shah
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great staff”
5 of 5 stars Reviewed 7 November 2011 via mobile
1
person found this review helpful

I slept do well on the comfortable bed. Our luggage did not get to the hotel as we had planned but I was able to go to the nt desk and get toothbrushes and toothpaste. Breakfast was delicious and everything was clean.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Blah1982 about Holiday Inn Express Pearland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mimi Brewer, General Manager at Holiday Inn Express Pearland, responded to this review
8 November 2011
Dear Blah1982, I would like to thank to you for the time you spent sending us a great review. It means alot to the entire staff here at The Holiday Inn Express Pearland to get feed back on how we are doing. We are looking forward to seeing you again in the future. Hve a great day, and again... Thank You!!
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Small rooms, Very thin walls.”
2 of 5 stars Reviewed 5 November 2011
1
person found this review helpful

Below average Holiday inn express. Smallest "suite" I have ever been in. I could hear the people in the room next to me all night. Not that they were making a lot of noise, just very thin wall. Nothing near by (no shops or restaurants) Staff was not great but not bad.

  • Stayed November 2011, travelled on business
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask spylock about Holiday Inn Express Pearland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mimi Brewer, General Manager at Holiday Inn Express Pearland, responded to this review
8 November 2011
Hi Spylock,
I would like first of all to apologize to you for the experience you had when you stayed earlier this month. It is our goal to make sure every one of our guest is at thier home away from home while staying with us. For the suites not being as large as others, and the walls being too thin, again I truely apologize. Please ask for Mimi on your next visit, so I will be able to make our largest suite available for you. Hope to see you soon. Have a great day from the entire staff at Holiday Inn Express Pearland!!
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Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
42 helpful votes 42 helpful votes
“Pleasant Hotel”
3 of 5 stars Reviewed 5 October 2011
1
person found this review helpful

Very good hotel for the price. Visually appealing decor, both inside and out. The rooms are very spacious, they obviously had some renovations made becasue the property has a "new" type look and feel to it. Pleasant staff and would definitely stay again.

  • Stayed September 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DwayneAberdeen about Holiday Inn Express Pearland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mimi Brewer, General Manager at Holiday Inn Express Pearland, responded to this review
13 October 2011
Hi Mr.Aberdeen, The entire staff here at The Holiday Inn Express Pearland sincerely appreciates your taking the time to send a review through Trip Advisor. We are happy that you enjoyed your stay and are looking forward to seeing you again hopefully in the near future. Safe travels, and have a great day from all here at The Holiday Inn Express Pearland!!
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Fort Worth, Texas
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Great property but needs a bit of tweaking!”
4 of 5 stars Reviewed 26 September 2011

We stayed in this property for one night. The aquarium in the lobby is beautiful and the staff is nice. My only complaint is that since I was traveling with my mom who uses a walker, we asked for a handicapped accommodated room because she needs extra room to maneuver. Although the room had bars to help in the bathroom, there was no seat in the bath for those that can't get in a traditional tub. Also, the refrigerator was near the front door, which did not allow the walker to get through the space without problems. Between the front door, the bathroom door and the refrigerator we had a lot of difficulty.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask VagabondTexan about Holiday Inn Express Pearland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mimi Brewer, General Manager at Holiday Inn Express Pearland, responded to this review
27 September 2011
Hi Vagabond Texan, We sinerely do appreciate your review and are so happy you liked our property. We do strive to make sure each and every guest is made to feel like they are home away from home. We did find out we needed to make adjustments, and have done so thanks to your help. This will assist the future guest coming who we can accomodate with an accessable room. We did have the extra bath tub seat, and please accept our sincere apology for not getting it to you. We would have been happier to know that we made the stay here for your Mom more comportable. We look forward to seeing you in the future. Have a great day from all of us here at Holiday Inn Express Pearland Texas!!
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Additional Information about Holiday Inn Express Pearland

  • Holiday Inn Pearland
  • Pearland Holiday Inn
Address: 1702 N Main St, Pearland, TX 77581
Price range (per night):* INR6,654 - 9,450

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