Stayed here for two nights in early November. The room was decent, although the walls are somewhat thin. The hotel is in an area going through some road construction. We were disappointed the outdoor pool and hot tub were closed for the season given the temperature was in the low 70's. The breakfast was excellent. Our big problem came when we returned home from the Space Center....the door to our room was open. After a frantic search for valuables (ipad, laptop), we realized nothing was missing. I complained to the front desk both at this time and then at checkout. I was promised Priority Club points. A week went by and no points were credited. I finally spoke to the manager, Mimi. She apologized and promised to credit points to our acccount. Shortly thereafter, a e-mail was received showing 1,000 points credited. Not exactly what I was expecting. I would have thought 10,000 would have been a fair amount. Overall, this hotel is okay. I probably would not stay here again.
- Holiday Inn Pearland
- Pearland Holiday Inn
