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Holiday Inn Odessa – reviews, photos

3.5 of 5
5275 East 42nd Street, Odessa, TX 79762
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Holiday Inn Odessa
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Holiday Inn Odessa
Holiday Inn Odessa
Holiday Inn Odessa
Holiday Inn Odessa
Ranked #6 of 23 hotels in Odessa
3.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    4
    7
    3
    2
    2
Date Rating
Humble, TX
Senior Contributor
25 reviews 25 reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
“NIce hotel but they need more staff”
3 of 5 stars Reviewed 3 February 2012

The hotel itself is clean and appears to be well maintained. My room was spacious with a love seat, coffee table and desk. The one main problem with the hotel is service for the price you pay. The bar tender not only tends bar, but also waits tables and make the room service runs. I saw several people who closed out their tabs early simply because the poor bar tender was seldom around. I also noted that the person at the desk also appeared to be multi-taksing as well. Due to the oil boom in the area, most hotels in the area, including this one, are getting 180 for their rooms, but for that rate I would think they could hire more help. Not sure if I will return simply due to the lack of service.

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Shelbyville, Kentucky
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Maintenance is a low priority”
2 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

I stayed here two weeks in a row with several co-workers. The first week my co-worker was placed in room 304 which was missing a love seat or easy chair and a phone on the desk. He requested to be moved to a different room. The next week the hotel put me in the same room and the furniture and phone was still missing. I requested to be moved and they put me in a room right beside the exercise room. I asked to move again and I stayed in the third room. This room (room 325) had an extremely noisy ceiling light in the bathroom and the vanity lights over the sink would periodically go out. I stopped by the front desk the next morning but after waiting several minutes with no one there I left. I noted that the sign where the manager's name is suppose to be was empty. I can't believe they are putting people in rooms that are not fully furnished. My last comment is that there were six people waiting in line to check in and only one person struggling to help them as well as answer incoming calls. Someone needs to manage the hotel.

Room Tip: Don't let them put you in 304 or 325.
See more room tips
  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“Very nice and clean, but not the best service.”
4 of 5 stars Reviewed 13 October 2011 via mobile
1
person found this review helpful

My family along with several others stayed for a week for a softball tournament. The rooms were very nice and clean. Daily room cleaning service was very slow and they ran out of towels often. The front desk was not very friendly either. Maybe this was because they were so busy?

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Nagpur, India
Senior Contributor
29 reviews 29 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Comfortable stay in Odessa”
5 of 5 stars Reviewed 22 September 2011

Stayed for 3 nights in August 2011 at Holiday Inn, Odessa, TX. Very well maintained safe property with clean bathrooms and good big size rooms. coffee maker with star bucks coffee sachets in the room alongwith microwave and fridge for our comfort.
sunset looks beautiful from the corridor window!!! you can see the horizon from the room window as the land is a flat desert land.
had a very good stay and would recommend you to stay for the price we pay !

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask j15 about Holiday Inn Odessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Top Contributor
150 reviews 150 reviews
Reviews in 93 cities Reviews in 93 cities
118 helpful votes 118 helpful votes
“One of the best hotels in Odessa”
4 of 5 stars Reviewed 10 August 2011
3
people found this review helpful

Stayed here one night while in town on business. This is a fairly new hotel - typical new Holiday Inn design, etc. Everything throughout the hotel was clean and the staff was very friendly. The room was spacious with very good internet service and good television channel choices. The bathroom was very clean and everything was in good working order.

The pool is pretty small and the hot tub was not very hot - the only real negatives I found. I didn't eat in the restaurant - try Mi Piaci Italian restaurant, just a few miles away.

Be aware that you may have to arrange airport transportation 24 hours in advance, but it is complimentary.

I will likely stay here in the future and recommend it. This is probably one of the best 2 or 3 hotels in Odessa.

  • Stayed August 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Holiday Inn Odessa

5275 East 42nd Street, Odessa, TX 79762
Price range (per night):* INR9,115 - 14,651

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