My family and I were directed to the Newcombe property while visiting New Braunfels for a large birthday celebration over the Thanksgiving weekend. We quickly left our baggage in a small, dated, stuffy room and headed out to join family and friends. We returned several hours later, tired from travel and visiting. The beds were horrible, bathroom barely clean and air conditioner not working. As it was 11:00 at night, my husband and I decided to "deal with it in the morning". We were so tired. Little did we know the walls and ceiling were made of paper. Heavy footsteps above and a basketall game on TV in the next room proved too much. We could even hear the halftime scores. I went to the front desk to find a security guard immmersed in a book and not able to help. He was not surprised at all when I suggested to him we would pack up our children to find a comfortable hotel. We did. We were billed for the night. When the Newcombe company learns the simple business value of renovation we would consider returning. Nowadays travel, alone or with family, must be comfortable. And there is too much competition to settle for anything less. Yes, it caters to tennis players but do tennis players really settle for THAT?
- John Newcombes Tennis Hotel
