We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Rio Raft & Resort – reviews, photos

14130 River Road, New Braunfels, TX 78132
Hotel amenities
Rio Raft & Resort
4.5 of 5 stars 19 Reviews
Which New Braunfels hotels are on sale?
See hotels
Write a Review

19 reviews from our community

    Trip type
Traveller rating
    11
    2
    1
    1
    4
Date Rating
Houston, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Try it for yourself!”
5 of 5 stars Reviewed 7 March 2011

Despite all of the negative reviews, we decided to rent a 2-bedroom cottage here for our anniversary weekend. We took another couple also. The resort was in a good central location, and the river was beautiful and very peaceful. (Great Fishing spot). The resort looks just like the pics on the website. Nothing fancy, but definitely very clean and provides all the basic necessities. (I will upload some inside pics...b/c I was unable to find any before my stay).

**Office Staff** We were particularly worried about receiving bad customer service after reading the other reviews....however, this was NOT the case. We were treated very nicely, the entire time. We spotted the security guard on the golf cart once, but he never bothered us.

Overall, this is a nice peaceful spot for couples, or even families. I would definitely stay here again.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tripaholic06 about Rio Raft & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wimberley tx
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Beautiful Guadalupe River Resort”
5 of 5 stars Reviewed 30 November 2010

If you want to stay on the beautiful Guadalupe River and be near all the atractions that the Hill Country has to offer, stay at Rio Raft. The staff will help you with everything you need to make your stay fun. Rafting, tubing or just relaxing with the beauty of the hill country all around you is in store at The Resort. Close is New Braunfels, where in the fall has Wurstfest Celebration, Gruene has shopping and the oldest dance hall in Texas, and there are many winerys in the area. Any time of year is good at Rio Raft.. Experience all the seasons the hill country has to offer at this resort.

  • Stayed April 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask hudsononthecreek about Rio Raft & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seguin texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Wanted a leisurely weekend, but got a jail sentence!”
1 of 5 stars Reviewed 13 September 2010
4
people found this review helpful

We have stayed here about 5 times. We have always liked it because its close to our home and other convienences. But I dont believe we will be back. Our concerns are equal to those that have already posted. The lady in the office was rude and the "security person" in his golf cart, which drives faster that 5 MPH, was just a jerk. Our ages are 55 to 67 and we were treated like 15 to 17. They have no respect for their customers and watch them as if they are going to steal something. They claim to be "family Oriented", but the "security staff's" wife, hollered obscenities to someone who was driving a little too fast???? They claim to have "WiFi" , ha, if you can find it. When asked about it at the office, she just laughed and said, yeah some times it works and sometimes it doesnt. Just move around the park! Yeah, I can see that one. They decided to pack the roads with a "rolling Machine" that vibrated the entire camp grounds for 8 hours straight. Loud and so annoying!! BUT at 11:30 pm, when there were 5 RV's there, and we might have been driving 8 MPH, he chose to drive over to our site and chew us out for driving over 5 MPH. Obviously there has been a change in management to the worst because it hadnt been that way in the past. You would think in times of econimic destress, you would have better customer service.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask connieo1 about Rio Raft & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luling, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Beautiful location right on the Guadalupe River”
5 of 5 stars Reviewed 5 August 2010

Beautiful location on the Guadalupe RIver all indivual cabins some with decks facing the river. Great family atmosphere with tubing and rafting available

  • Stayed June 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by psnelson for New Braunfels
Ask psnelson about Rio Raft & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, Texas
1 review
3 helpful votes 3 helpful votes
“Not Customer Friendly”
1 of 5 stars Reviewed 2 August 2010
3
people found this review helpful

The first thing, if you have a group of friends that would like to enjoy themselves and hang out, I would not recommend this place. They have a 10 p.m. noise curfew. Most of the places that we have stayed before are at least 12 a.m. We could not even sit outside of our RV and talk to each other without the "Curfew Police" getting on to us and we could not leave our lights on outside the RV either after 10 p.m. because people would complain. When we checked in my husband spent 30 minutes in the office. He said that it was worse than going through customs in a foreign country. They also charged us for riding the bus back to the campground, which the driver said that he would take us back at no charge. Also don't bring your own floats, equipment, etc. the outfitter on the property told us that they had to haul all of our private equipment back. Which was not true we picked up all of our stuff and put it in our pick-up. If you are 60 or older I would recommend this place. This place is only for people who like to go to bed by 8:00 and have "No Life"

  • Stayed July 2010, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask crzcat about Rio Raft & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Rio Raft & Resort also viewed

Gruene Mansion Inn Bed & Breakfast
5 of 5 stars 69 Reviews
New Braunfels, TX
CHECK RATES! ABS:HotelCheckRates-d125135?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Courtyard by Marriott New Braunfels River Village
CHECK RATES! ABS:HotelCheckRates-d1439264?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Wasser Haus & Lodge
4.5 of 5 stars 29 Reviews
New Braunfels, TX
View all 30 hotels in New Braunfels, ranked by popularity »

Been to Rio Raft & Resort? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Rio Raft & Resort

14130 River Road, New Braunfels, TX 78132
Price range (per night):* INR4,474 - 5,312

Owners: What's your side of the story?

If you own or manage Rio Raft & Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing