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Rio Raft & Resort – reviews, photos

14130 River Road, New Braunfels, TX 78132
Hotel amenities
Rio Raft & Resort
4.5 of 5 stars 19 Reviews
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19 reviews from our community

    Trip type
Traveller rating
    11
    2
    1
    1
    4
Date Rating
1 review
1 helpful vote 1 helpful vote
“Perfect for the family...start to finish”
5 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

My wife and I took our 6 and 4 year old to Rio this year (2011) for their first river trip. I had been many times as a tent camper. We decided to rent a cabin and I wasn't sure what to expect. It was perfect. Our private patio was aprox. 150 yards from the river front. Awesome view. The room was cleaner than some hotels I've stayed at. It had every accommodation...even cable TV!
We swam in the large swimming pool a couple of times. Very clean pool.
The man at the tube rental for Rio totally hooked me up. The river was slow but honestly that's safer for the kiddos, way I see it anyway. Its quiet at night. Everyone, guests and staff were polite and friendly. Totally exceeded all expectations.
It wouldn't be an honest review if I didn't knock something so...the beds are a little stiff. That's the only negative thing I can think of.
Take your family here. You won't regret it. Ill be back next year.

  • Stayed July 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jbstew about Rio Raft & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
“Perfect Retreat”
5 of 5 stars Reviewed 19 May 2011

I stayed with my husband and another couple the weekend of May 13th in cabin 3A at Rio Raft. It was perfect! Price is right, staff is friendly, convenient escort to the river to float, everything you may have forgotten can be found at the property store, beautiful view of the river from the cottage, perfect size cottage for 4! We will be back!

  • Stayed May 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask cyw1976 about Rio Raft & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Try it for yourself!”
5 of 5 stars Reviewed 7 March 2011

Despite all of the negative reviews, we decided to rent a 2-bedroom cottage here for our anniversary weekend. We took another couple also. The resort was in a good central location, and the river was beautiful and very peaceful. (Great Fishing spot). The resort looks just like the pics on the website. Nothing fancy, but definitely very clean and provides all the basic necessities. (I will upload some inside pics...b/c I was unable to find any before my stay).

**Office Staff** We were particularly worried about receiving bad customer service after reading the other reviews....however, this was NOT the case. We were treated very nicely, the entire time. We spotted the security guard on the golf cart once, but he never bothered us.

Overall, this is a nice peaceful spot for couples, or even families. I would definitely stay here again.

  • Stayed March 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask tripaholic06 about Rio Raft & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wimberley tx
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Beautiful Guadalupe River Resort”
5 of 5 stars Reviewed 30 November 2010

If you want to stay on the beautiful Guadalupe River and be near all the atractions that the Hill Country has to offer, stay at Rio Raft. The staff will help you with everything you need to make your stay fun. Rafting, tubing or just relaxing with the beauty of the hill country all around you is in store at The Resort. Close is New Braunfels, where in the fall has Wurstfest Celebration, Gruene has shopping and the oldest dance hall in Texas, and there are many winerys in the area. Any time of year is good at Rio Raft.. Experience all the seasons the hill country has to offer at this resort.

  • Stayed April 2010, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hudsononthecreek about Rio Raft & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
seguin texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Wanted a leisurely weekend, but got a jail sentence!”
1 of 5 stars Reviewed 13 September 2010
4
people found this review helpful

We have stayed here about 5 times. We have always liked it because its close to our home and other convienences. But I dont believe we will be back. Our concerns are equal to those that have already posted. The lady in the office was rude and the "security person" in his golf cart, which drives faster that 5 MPH, was just a jerk. Our ages are 55 to 67 and we were treated like 15 to 17. They have no respect for their customers and watch them as if they are going to steal something. They claim to be "family Oriented", but the "security staff's" wife, hollered obscenities to someone who was driving a little too fast???? They claim to have "WiFi" , ha, if you can find it. When asked about it at the office, she just laughed and said, yeah some times it works and sometimes it doesnt. Just move around the park! Yeah, I can see that one. They decided to pack the roads with a "rolling Machine" that vibrated the entire camp grounds for 8 hours straight. Loud and so annoying!! BUT at 11:30 pm, when there were 5 RV's there, and we might have been driving 8 MPH, he chose to drive over to our site and chew us out for driving over 5 MPH. Obviously there has been a change in management to the worst because it hadnt been that way in the past. You would think in times of econimic destress, you would have better customer service.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask connieo1 about Rio Raft & Resort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Rio Raft & Resort

14130 River Road, New Braunfels, TX 78132
Price range (per night):* INR4,474 - 5,312

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