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BEST WESTERN Northpark Inn – reviews, photos

4809 North West Stallings Drive, Nacogdoches, TX 79564
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BEST WESTERN Northpark Inn
Ranked #2 of 14 hotels in Nacogdoches
4.0 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    6
    3
    2
    1
    1
Date Rating
Lubbock, Texas
Senior Contributor
42 reviews 42 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
“Not Bad, but Not That Good”
2 of 5 stars Reviewed 24 May 2012

This Best Western is located a few miles north of town on US 59. We stayed at it based on good reviews on tripadvisor and were a bit disappointed. It was not a bad place but the service on check in was slow (though very friendly), the faucet in the room was loose, and things seemed a bit worn. The hotel also accepts both smoking and pets, which some will like while others will object to the smell of cigarettes in the halls and common areas and /or to possible difficulties in rooms that have had pets. In general I would not recommend it, thinking something such as the Hampton would be a better choice for a night in Nacogdoches. I rate it poor rather than average in a close call. It is actually somewhere in between.

  • Stayed May 2012, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask WestTexastraveller17 about BEST WESTERN Northpark Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANAGEMENT44436, General Manager at BEST WESTERN Northpark Inn, responded to this review
29 May 2012
We apologgize for not meeting your expectations. We appreciate your feedback and will definitely take everything into consideration and investigate your opinions to better serve our future guests. We hope to see you again real soon, and as always, we appreciate your loyalty to our brand. I would like to speak with you, and if you have any questions or concerns please feel free to call me directly at 936-560-1906. Carol Patel,GM
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Austin, TX
Contributor
16 reviews 16 reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Acceptable.”
3 of 5 stars Reviewed 19 May 2012

I'm surprised by the good reviews this hotel has received. I can't rave about anything except the cleanliness of the room. The hotel is located far from downtown, the breakfast was mediocre, and the grounds are not attractive.

Room Tip: Choose a room facing the pool.
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  • Stayed May 2012, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask mlpwrc about BEST WESTERN Northpark Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANAGEMENT44436, General Manager at BEST WESTERN Northpark Inn, responded to this review
24 May 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

However, I would like to say that we are very close to the downtown area, infact we are only 3.5 miles from downtown. We take pride in our exterior appearance as well, and have received only compliments about the recent exterior rennovation. So to hear that our grounds were unattractive to you, made us work even harder to make the grounds more attractive. We recently planted more flowers all over the courtyard & bought new exterior furniture!

If I can be of assistance in the future, please don't hesitate to contact me at (936)560-1906.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.


Sincerely,

Best Western Northpark Inn
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McKinney, Texas
1 review
2 helpful votes 2 helpful votes
“Absolutely Wonderful”
5 of 5 stars Reviewed 16 February 2012
2
people found this review helpful

I never really write reviews but this place was great for the price we paid! The guest service is wonderful I would recommend anyone to stay here. The hotel rooms had a wonderful fresh scent, beds were nice, and I really enjoyed my stay.

Room Tip: I had a nice rm facing pool
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  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask joseph b about BEST WESTERN Northpark Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANAGEMENT44436, General Manager at BEST WESTERN Northpark Inn, responded to this review
8 March 2012
Thank you! We look forward in seeing you real soon.
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Oakwood, Texas
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
“I LOVED MY STAY!”
5 of 5 stars Reviewed 31 January 2012
5
people found this review helpful

Honestly, I hadn't had excellent customer service anywhere in awhile. I have to say that you can tell that management has truly trained their employees well. A lady named Renee, really sticks out. We stayed at the hotel, after our car broke down. This lady went out of her way to call her personal mechanic for us and he gave us a break just because he knew Renee. She is truly good spirited and goes out of her way to be helpful. The hotel had nice clean rooms, and resturants near. Most hotels charge fot toiletries now days, but this one didn't. Overall, I had a great experience here. I rarel stay in hotels, however due to my car breaking down I had no choice. It's good to know that their are still kind hearted people in their world that will help you when they don't know you. I would recommend this hotel to everyone I know.She made my family and I feel at ease with all that had went on with our car.

Room Tip: We had a room facing the street and it was quiet.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 2 more reviews by JUILA R for Nacogdoches
Ask JUILA R about BEST WESTERN Northpark Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANAGEMENT44436, General Manager at BEST WESTERN Northpark Inn, responded to this review
8 March 2012
Thank you! We look forward in seeing you again real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“Very average Best Western.”
3 of 5 stars Reviewed 25 October 2011
3
people found this review helpful

Staff was nice enough to change our room to a first floor one when we checked in. Room seemed to have recently been updated but there is only so much that can be done with limited space especially in the bathroom. Shower was narrow and slippery. Vending machines were in need of replenishment so had to walk to the nearby gas station for snacks and bottled water. Worst thing was the malfunctioning toilet. Told the staff so it would be repaired for the next visitors.

  • Stayed October 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask IanandHenry about BEST WESTERN Northpark Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MANAGEMENT44436, General Manager at BEST WESTERN Northpark Inn, responded to this review
11 March 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Sincerely,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about BEST WESTERN Northpark Inn

4809 North West Stallings Drive, Nacogdoches, TX 79564
Price range (per night):* INR4,418 - 5,033

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