On going to the Interclub Atlantic Hotel 4 years ago,we found it just as good this year,rooms fantastic,plenty of fantastic food,drinks on self service tap,what more can u ask for,we played all the games with the animation team,which we always do.ye its up a steep hill,but if u have problems get a taxi!!restaurant at bottom of hill fantastic (though we only went for a change).All in all we went as a couple but would take the family/kids again anytime....FANTASTIC

Only 5 mins taxi from Playa del ingles, beautiful quite beach in walking distance.
Hotel entertainment was A1.. great for all ages. All day and night animation team were keeping the fun going.

Hotel grounds and pool were clean and well maintaned.
Food was very good. great selection and plenty of it.

I really enjoyed my stay here

My girlfriend and I stayed here from 5-12th December. We arrived about 6 hours late as our flight was delayed from Manc. As soon as we arrived, the fellow on reception allowed us to store our bags in a safe room and head straight to the buffet, which i thought was good of him, and we were starving. First impressions of the food werent very good, as there was just dregs of things left at that time. We ate and just went straight to bed once we found our room. A month before we were due to go on holiday, I'd emailed the hotel and requested a balcony with a sea view, but it seemed like they ignored that as we had another hotel right in front of us! Next morning we were pleasantly surprised though, and the ocean was there, just behind the hotel.
As with the sea view, our impressions of the food had been wrong the evening before! The food was good and there was lots of it! In fact, as soon as the restaurant stops serving breakfast, the pool bar opens and starts serving burgers and chips and salad etc. There was water, pop, wine, juice and beer on tap all day long from multiple points. Dont pay any attention to the whingers complaining about the lager- Tropical, its as nice as any other cheap lager you drink in the uk- carlsberg, becks etc. They charge 2 euros for bottled water from machines and if you try and fill your empty bottle up from the water tap, a fat man (we think was the manager, as he didn't appear to do anything except people watch) will jump out from nowhere and shout at you! Later we found out that fresh water is quite sparse in gran canaria as it only rains for something like 2 weeks of the year!
The hotel is in a good spot right at the top of the hill, gorgeous views! However this means it is very windy. We found 2 beaches, 1 to the right, the main San agustin beach was nice, but there is a hidden gem to the left! We found a small beach/alcove that no one seemed to know about, except one guy sunbathing in the corner with his todger out. Other than that it was just us! (See the cracking photo). Don't listen to the people complaining about the walk down the steps to San Agustin beach, if youre not disabled, not old, not fat or lazy, the steps are fine and good exercise with lovely views as you walk down.

There wasn't many places to eat in San agustin, but we did find a lovely place at the bottom of the hill, I recommend it highly. Also the open roof place on the beach was good as well, go for the mixed seafood grill! Other than that you have to go into playa de ingles for more choice.
Don't go to the waterpark, it's dreadful, the slides are rubbish and rickety, and everything is waaaay overpriced. We got bored and left there after about an hour. Went back to the hotel for free food and drink, instead of paying 4 euros for a burger that doesn't even come with chips!
DO go on the market trip to puerto de mogan, it's a beautiful place - just google image it and you'll see for yourself.
All in all we were pleased with the hotel, the staff are helpful and friendly, and it's definitely one for the kids, we were thinking of bringing our younger brothers and sister with us next time. San agustin certainly doesnt have much in the way of culture, but its perfect for a relaxing getaway in the sun, just before our cold rainy Xmas.

I didn't know what to expect really, just wanted some winter sun for twelve days.
Booked through Thomas Cook and can't fault the service from them and got a good price.
Room was fine and spacious, but could have done with airconditioning. Made mistake of leaving balcony door open at night and woke up covered in mosquito bites (noticed these on a few people).
Great choice of food and catered for all tastes and nationalities with the usual kids fare.
Large restaurant with bar close by, adjacent to entertainments hall.
Bar was open till eleven and then if you wanted more drinks you could go to the nightclub and pay for drinks, although this seemed to be open when there was a demand.
Entertainment wasn't really for me but the hotel's animation team did their best to keep brits, germans, dutch, scandinavians and others happy.
Children were well catered for by the same people.
Not a great place if you're a smoker, only a very small terrace outside the restaurant and quite a bit away from the bar - a disgrace!
I felt quite awkward at times as it felt like I was an outsider with no one to talk to, but did manage to get chatting to some Brits who were on the same transfer coach.
Did quite a bit of walking during the day as I'm not one for sitting about the pool. It is a good walk along the beachfront and takes an hour to get to the centre of Playa del Ingles. It costs between five to seven euros for a taxi as i did go to the Red Cow pub and Shenanigans on occasions which were excellent.
All in all a good hotel for families and young kids, although there were a few pensioners there, along with couples.
In hindsight I should have participated in the activities during the day ie: archery, bowls, volleyball but was never really encouraged by anyone from animation team (methinks you need to hang around pool area to get noticed).
I wouldn't go back to this hotel, but was good value and made most of the good weather and good food.