Before booking I had read the reviews and knew about the ants but of course I thought that people were exaggerating because it could not be that awful. Guess again, it is that awful. Saw 1000 black crawlies marching from nowhere into the room for 7 days. When you tell them about the ants, they give you a spraycan to go and spray them yourselves! Great! Good things about the hotel where .............let me think .......... NOTHING!!!!!
We put a lot of effort to make this holiday work for us and the key to our success was to spend as much time as possible far away from the hotel.

week in July, Apartments cramped, paying extra for a apartment facing the pool?! guess what they all do! rip off.
Cleaning ladies quie snotty, travelled with 2 adults 2 children, if you want to get up at 5am to get a sunbed good luck!
The location was easy to get around, but santa ponsa is much larger than around the general walking distance so take a cab!
Ants everywhere and i mean a whole army marching up the stairs, floor, windows the lot.
The most un comfortable beds, the 'couch - bed' seriously messing up your back the sun lounges where more comfy.

Also either the resort or these apartments guests where all irish or german, where from liverpool with irish family and background so thought we would click. However they keep to themselves, very snotty and there a huge numbers of them all staying, leading to us thinking they where gypys more like, no problem with it just not very friendly which we thought odd because they all had liverpool f/c tops on and we where the only scouse people there!
But please stay else where, it was handy for the kids club, and the top pool! that alone!

Stayed here for my first holiday with my daughter she was 10 months old it was away from the noise of pubs and clubs but within walking distance of everything very child and family friendly.The apartments where basic but nice and very clean.Will definitely be going back.

I am a regular visitor to the Jutlandia and in the main can only say good things about it.We are going again this July which will be our 8th visit in the last 9 years.The pools are excellent and are so large they are never crowded which is great for kids.Loungers are plentiful but I would agree with a previous poster that some people can be selfish and take two cushions or take a cushion for the new beds they introduced this year that do not need cushions.Do what I do,if towels are left out early and someone has taken two cushions and are not there to use them take one of them.Rooms are small but are more than adequate for a two week stay and the little kitchenette is perfect for breakfasts and snacks or a dinner if you wish to stay in.We have never had a problem with the aircon.Lets face it though when you go to Spain you don't plan on spending much time in your room!There can be an issue with ants but mention it at reception and it is dealt with very quickly.....ask for the spray which they are more than happy to give you and you can do it yourself!The staff are so welcoming and friendly you really feel at home and relaxed from the moment you arrive.Carol in reception is a lady and nothing is too much trouble for her when asked.Xisco is a legend behind the bar and all the kids love him.The housekeeping staff are all lovely and cannot do enough for you.One dissapointment this year however was the entertainment.They decided to go against what happened every year previously and brought in "Professional entertainers".In previous years people like Chris,Ramone and Adele were what made the Jutlandia.Kids and adults were entertained by the pool all day long and at night....it was great.Due to a deal struck with Thomson holidays this year it was decided to bring in these entertainers and I think they realised very quickly it was a mistake.The girls themselves were nice girls and I don't blame them but they were too young and inexperienced for a family type setting and it really did show.The hotel did try and change it a bit by bringing Adele,who was hugely missed this year,over from across the road in the Plazamar at times during the day and the improvement was obvious however they were in a contract with Thomson and could not revert to the old way completely....they did admit to lots of people it was a mistake and that in 2012 it would be back to normal.I think they have to otherwise they will lose many regular guests.The location is perfect....a small stroll to the beach and restaurants but far enough away that it is really quiet.It is for families and groups of teenagers/young adults are not the norm and if they do manage to book they have to abide by very strict rules which if broken are dealt with quickly.We witnessed this during the summer just gone and a group first had their music taken (for playing it at 2am) and the following day they were moved out for not heeding the warning.On the location people describe the complex as being up a hill..there is a small incline but it's an exaggeration to call it a hill.My mother who is in her 70's and not great on her legs managed it without too much difficulty.When people ask me my opinion on the Jutlandia I rave about the place,because we go every year I may be biased but my answer to this is that every year we meet so many people who have also returned time and time again....we can't all be wrong that this place is one of the best in the resort of Santa P.