Rooms a little old fashioned but very clean. Sheets/ towels changed routinely and daily (and the chamber-staff were all pleasant and helpful if called upon). Without sounding alarmist: some of the light switches fittings etc. did come away easily, so be careful with kids (I did say not quite 3 star!). Bathroom: big size - some fittings like the shower heads need attention, but no big deal. TV in room (you have to pay 20 euro for the remote which is needed for TV to work) - nothing for UK visitors unless you want to watch BBC World News on your holiday?! We did have a small problem with ants in the room, but this may have been because my baby son left a half eaten banana on the floor. The staff provided us with spray and we never had any more probs.The main areas of the hotel: lobby, clean, attractive and well air conditioned. The bar area too, and well sized. There was also a childrens' club room. The pool area did not 'win' us over and we didn't use it in all the time we stayed. It was small and very cold. It looked very dated; some of the high steps around the pool made us think twice about using it with our baby son (like many hotels in Salou, they were built in the late 60's and 70's and many do need up-dating - but this will cost many Euro!). Also, some of the outer area floor - tiles came away easily - and the children's play ground/ area we stayed well away from; it just didn't 'feel' safe?!

The restaurant: food is cooked very well, and is attractive/ very appetizing. The grill chef cooks the meat the way you want it ("well done"!), he will even make an omelet for you in the morning just as you require. There is not as much variety of choice as some with other hotels but all the food is well above average; excellent even! So if you like the 'basics' of the meats -pork,chicken, beef (lovely!), great sausages (*that suit the English palette), lovely herbed-boiled potatoes and great chips, finished off with super deserts and cakes (their home made custard slice was just like you get in the UK) - then this place will suit you. (There is also a good selection of the continental diet) Oh, and the breakfasts are the most 'English' I have come across..except for the Spanish bacon of course! One negative point: It must be noted that to have just one baby high-chair for the whole of the restaurant was a bit ridiculous?! there were many other children/ babies who had to be fed in the buggy/ prams! (I did mention this to the hotel and they said they would in future review this situation)
Reading the many previous reviews of this hotel, it's fair to say they are diverse. Certainly, (it seems) before 2010 it was a different place as most of the negative reviews appear from before then so it does look they have had a revamp, certainly where the food is concerned. What made our stay memorable was the staff. The restaurant waiting-on staff were very friendly, as was Olga on the reception desk (she hails from Siberia, giving an indication where most of the hotels visitors come from); she was very polite and helpful and speaks the best English out of all at the reception. The entertainment staff (Yeul and Doris) are also worthy of a big mention. They worked very hard to please all, and were great with our little son. The entertainment itself was Spanish/ Latin themed and very enjoyable. Oh, and by the way - you can get a pint of good quality lager for just 2 euro! Overall, this isn't quite 3 star but it's not a bad place; the basic criteria of accommodation, food and pleasant and helpful staff are more than worthy

Lat word: this hotel is on a 'bit of a slope/ hill', and in the heat of summer this can make your walk back home very strenuous!