We booked our holiday at the Piramide Hotel through Thomas Cook, transfers from the airport took around 25 minutes, Our overseas rep from Thomas Cook never made an effort with us apart from selling us a trip to barcelona for double the price of other places in Salou. we arrived at the hotel and were allowed to check-in to our room straight away. As we walked into our room i noticed one of the shelfs wasn't properly attached but we never mentioned it to the staff, apart from that the rest of the room was very clean with working air conditioning (REMEMBER TO SHUT THE PATIO DOORS OR IT WON'T WORK.) The staff at reception are full of information about the local area and are happy to help direct you with maps. Bikes are available for hire, I know cycling doesn't sound great in the summer sun but i highly recommend it. You can cycle along the seafront to a town called Cambrils which is beautiful. We were all-inclusive and found it brilliant, local drinks (San Miguel) and soft drinks are available until 11pm. Most of the staff are happy to allow you more than 2 drinks, some people while we stayed were getting 8 cocktails at once. Snacks are available throughout the day at the pool bar, and selected times in the main restraunt. Packaged sandwichs, pizzas are the main things on offer. The main restraunt/buffet food was a let down, we stayed for 14 nights and only dined on pizza, chips, pasta and deserts as the other food was either undercooked or over cooked. The swimming pool was freezing for the whole duration of our stay, many people avoided going in. On one of the days they had giant inflatables for all the guests to play on, that was the only one time i seen adults actually enjoying the pool. The staff are really friendly, one guy giovanni..absolute legend! yes he can be slightly annoying at times but he really puts on a display to brighten up the atmosphere. The location is absolutley perfect, a 5 minute stroll and your at the beautiful main beach in Salou(we went 11days out of 14.) One the beach head to a cocktail bar called La Sal, easily the best place in Salou for your cocktails, you can get a takeaway pizza from there and sit on the beach 2 steps away! No trip to Salou is complete without seeing the La Sal cocktail show (11.30pm daily) There are a wide selection of restraunts and shops only a minutes walk away. Overall the hotel was very nice place, if the food improved i wouldn't hesitate at staying again. Salou was amazing, thats all I can say, PortAventura & Aquoplois have to be on your to do list. The waterpark at PortAventura is no where near as good as Aquoplois.

We stayed for a few nights in Sept 11. Although it bills itself as 4* i would say its more low 3*. It didnt help that we came from a really nice 4* in Sitges to this place. Trying to think of some positives is difficult, I guess it was fairly cheap and they did note our request for a high floor. The staff in the restaurant and bars were helpful. Thats about it though. The feel of the place is a shoddy version of the hotel on TVs 'Benidorm'. Lots of AI guests. We were half board and so had to pay for the cheap revolting drinks. The food was just about passable. Our room was very basic, loads of noise from the lift shaft which thankfully was switched off at night. Door to balcony didn't lock and safe didn't work. The whole place felt grotty and I was glad to check out.

just came back from this hotel last sunday and im so sad to have left i really enjoyed my 2 weeks there check in was great rooms were ready and i even got a compliment as when the reception went to give me my all inclusive band she looked at me and asked if i was old enough hehe and im 31. when we got to our room it was lovely and clean and we had some complimentry drinks :) the weather was perfect not a bad day in the 2 weeks we were there, the pool was lovely and clean the life guard juan was great and was really nice and helpful and looked after the pool, always picking up the rubbish pool was a bit cold but once you were in it was nice and refreshing i always think its easier to jump straight in. food was my downfall sometimes it was cold by the time you waited for things to cook the best thing i enjoyed about this hotel was the entertainment staff they were so nice and would like to thank Veronica, Nerieda and Giavanni they really made my holiday and had a great laugh with them there deffo the best entertainers ive ever met, this was my 3rd time in salou and wasnt gonna go back as i wanted to try different places but im gonna go back next year to see the entertaners a big big thank you to them xxxx

just come home from a 2 week stay at the piramide salou. The rooms were bright and airey, and the balcony was large. Beds were made every day, and had clean towels each day as well. Couldnt complain about the food, a good selection of hot and cold food every day. the chef would cook you pancakes and omelettes in the morning. different meats at lunch and tea. the staff were on hand when ever you needed them. veronica and neraida were great entertainers in the day, where they looked after you with different games. And entertainment at night was good. Giovanni was a good host, making sure you were looked after well. The rep was very helpful, always at the hotel everyday. Beach is only 10 mins away from hotel. The local buses in salou ran every 20 mins, right near the beach. highly recomended.