My husband and I were booked to stay at P&V Les Hauts Bois for 9 nights with my parents and brother. On arrival we were impressed - lovely plush reception and communal areas and friendly reception staff. However, once we got into the room, it all went downhill. We were staying in what is described as an eight person apartment. This was set over two floors - upstairs were three twin bedrooms and a bathroom. One of the bedrooms had a shower and sink off the room, behind a curtain.( We had to keep the curtain shut all the time as the drains were very smelly). The only storage were some hooks on the wall and shelves and above the bed. The second twin bedroom had no shower/sink and again just the hooks and shelves. The third bedroom had nothing in it except the twin beds and a window that looked out onto the main corridor. There was a cupboard in the landing though! The bathroom consisted of a WC, sink and bath with a shower attachment (but no shower curtain or screen). In all three rooms, if the beds were out together to make a double there was only just enough room to get round the edges of the bed.

Downstairs consisted of a tiny kitchenette that only had space for one person to use at a time, a dining table with a bench on one side and chairs on the other, and a 'sofa' that could be converted into two single beds. There was a sliding patio door that led out to a balcony that overlooked the piste. This had a great view. Downstairs also had a WC and coat cupboard.

On arrival the apartment was stiflingly hot and we had to sleep with all the windows and patio doors open. This meant however that everyone was woken up during the night, either by the piste bashers or people walking down the corridor outside - the floors are stone and it is very loud.

The apartment was really let down by the lack of living space and poor layout - there was nowhere comfy for anyone to sit - the 'sofa' was rock hard and could only fit three people on it at a squeeze. There was plenty of space for sofas but for whatever reason the hotel do not seem to think that they are needed - a shame as there are some lovely comfy sofas in reception that they could have used for inspiration. We considered trying to get them into our room but decided that we might struggle to get them in the lift!

The kitchenette was too small to allow cooking to be a joint effort and it lacked a proper oven (it only had a microwave with oven/grill settings). The only glasses provided were small brandy galsses and tiny tumblers. We ended up using a measuring jug as a drinking cup so you could get more than a mouthful.

The hotel did have positives though - being able to order fresh bread everyday was good and the swimming pool, sauna and steam rooms were a fantastic facility to have. The hotel aso has free WIFI - although it did not work for the first 3 days of our stay.

It is such a shame that the layout and furnishing of the apartment let this hotel down quite so badly. In fact it was so bad we left several days early.

All in all, we won't be back

In Aime-la-Plagne for a ski weekend with friends and couldn't fault Les Hauts Bois - great service from the moment we arrived: friendly, welcoming, helpful staff. The rooms were comfortable and perfectly adequate (by ski hotel standards), and the facilities were nice (pool, sauna, etc.). Having breakfast (croissants, etc.) delivered to reception was a bonus.

Aime-la-Plagne itself is nothing to write home about - a purpose built ski resort, it really does feel as though a bunch of concrete blocks have been dropped on the hillside, and it has none of the Alpine charm of other purpose built ski resorts (e.g. Avoriaz).

However, if it's skiing you're after, it's great: fantastic location, right on the piste, easy access to the rest of the village, and to La Plagne itself, and the ski hire shop on the ground floor.

We had a great weekend and even the piste basher waking me at 4am (our room overlooked the piste) didn't dampen spirits!

PS: favourite restaurant find was L'Harlequin in the main commercial centre. Good food but fantastic service from George and his team. Well worth a visit - we went back twice!

PPS: don't bother paying for parking - there's plenty free (albeit outside) adjacent to the property.

I'm not going to complain about the hotel, eventhough there are lots of things to..

My brand new skis and also some other skis and ski boots of my friends got stolen from our locker in the hotels ski room!! There is a sign says the hotel is not responsible of the belongings but, i've never seen or heard such thing before in a ski resort. Being under the same roof with some thieves is very irritating. The hotel didn't do anything ofcourse, they said they're not responsible for it. The hotel doesnt even have a security camera system.. They should have investigated the incident but they didnt bother to.. If you're planning to stay at Les Hauts Bois, keep your ski equipments with you all the time..

Excellantly located hotel, where you can just walk onto the ski slope. nerby bars and restaurants. The room's are basic with self catering abilities, tv and balcony. The hotel has a swimming pool and pool tables so the kids are accomadated for.