My husband and I were booked to stay at P&V Les Hauts Bois for 9 nights with my parents and brother. On arrival we were impressed - lovely plush reception and communal areas and friendly reception staff. However, once we got into the room, it all went downhill. We were staying in what is described as an eight person apartment. This was set over two floors - upstairs were three twin bedrooms and a bathroom. One of the bedrooms had a shower and sink off the room, behind a curtain.( We had to keep the curtain shut all the time as the drains were very smelly). The only storage were some hooks on the wall and shelves and above the bed. The second twin bedroom had no shower/sink and again just the hooks and shelves. The third bedroom had nothing in it except the twin beds and a window that looked out onto the main corridor. There was a cupboard in the landing though! The bathroom consisted of a WC, sink and bath with a shower attachment (but no shower curtain or screen). In all three rooms, if the beds were out together to make a double there was only just enough room to get round the edges of the bed.
Downstairs consisted of a tiny kitchenette that only had space for one person to use at a time, a dining table with a bench on one side and chairs on the other, and a 'sofa' that could be converted into two single beds. There was a sliding patio door that led out to a balcony that overlooked the piste. This had a great view. Downstairs also had a WC and coat cupboard.
On arrival the apartment was stiflingly hot and we had to sleep with all the windows and patio doors open. This meant however that everyone was woken up during the night, either by the piste bashers or people walking down the corridor outside - the floors are stone and it is very loud.
The apartment was really let down by the lack of living space and poor layout - there was nowhere comfy for anyone to sit - the 'sofa' was rock hard and could only fit three people on it at a squeeze. There was plenty of space for sofas but for whatever reason the hotel do not seem to think that they are needed - a shame as there are some lovely comfy sofas in reception that they could have used for inspiration. We considered trying to get them into our room but decided that we might struggle to get them in the lift!
The kitchenette was too small to allow cooking to be a joint effort and it lacked a proper oven (it only had a microwave with oven/grill settings). The only glasses provided were small brandy galsses and tiny tumblers. We ended up using a measuring jug as a drinking cup so you could get more than a mouthful.
The hotel did have positives though - being able to order fresh bread everyday was good and the swimming pool, sauna and steam rooms were a fantastic facility to have. The hotel aso has free WIFI - although it did not work for the first 3 days of our stay.
It is such a shame that the layout and furnishing of the apartment let this hotel down quite so badly. In fact it was so bad we left several days early.
All in all, we won't be back
