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HARRIS Hotel Tuban – reviews, photos

3.0 of 5
Jl Dewi Sartika, Tuban, Bali 80361, Indonesia
Hotel amenities
HARRIS Hotel Tuban
Ranked #9 of 16 hotels in Tuban
4.0 of 5 stars 50 Reviews
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50 reviews from our community

    Trip type
Traveller rating
    12
    25
    10
    3
    0
Date Rating
Perth, Australia
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Transit stay”
3 of 5 stars Reviewed 26 January 2012

The photos I studied before choosing the Harris suggested a more enclosed environment. Outside our very small room all is exposed to the elements... not necessarily a bad thing but during a heavy thunderstorm and downpour not so good. Not having a lift was a bit of a surprise (though I have seen this commented on since) particularly as it is often used as a transit hotel and luggage needs to be taken up and down stairs (yes the staff helped up but we brought our luggage down). Can get wet and slippery.

The staff were warm and friendly but there was confusion over transport from the airport leading to an extensive delay in getting to the hotel. This was frustrating as a selling point was close proximity to the airport. We were aiming for a one night transit hotel that was straightforward and comfortable. I was disappointed.

Room Tip: Ask for rooms on the lower floors if in transit and with lots of luggage.
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  • Stayed December 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask cazan99 about HARRIS Hotel Tuban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harris Tuban, General Manager at HARRIS Hotel Tuban, responded to this review
27 January 2012
Dear cazan99,

thank you for your time reviewing HARRIS Hotel Tuban Bali.
November until January, usually, is rainy season in Indonesia. Last December was exceptionally extreme due to tropical storm in Asian region. I understand you were staying at Harris Room. At HARRIS Hotel Tuban Bali we have two room categories: Harris Room and Harris Suite which is more spacious.

Upon check in, you may request for ground floor room, like any other transit guest. Depending on the availability, we always provide room based on guest preference. Also, Harrisman would love to to assist you bringing your luggage down, by dial "0".

I am bringing up your concern on airport pickup arrangement, which leading to your dissapointment, to concerned department head for evaluation on the system. It isn't easy to adapt with new airport construction situation. However, thank you for your comment and please accept my apology for your discomfort.

Harrisly yours,
The General Manager
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Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“great hotel, especially before an early AM flight”
5 of 5 stars Reviewed 25 January 2012

Fantastic hotel. Simple, clean, quiet; efficient, helpful staff; free airport pickups and dropoffs, and the airport is only 2-3 minutes away.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask BobbyAceh about HARRIS Hotel Tuban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harris Tuban, General Manager at HARRIS Hotel Tuban, responded to this review
2 February 2012
Dear Pak BobbyAceh,

I am happy that you have shared your good experience when you were staying at HARRIS Hotel Tuban Bali.
Close proximity to Bali International Airport Ngurah Rai, HARRIS Hotel Tuban Bali is a perfect place to stay before catching an early flight or staying in transit.

Thank you, once again, Pak.

Harrisly yours,
The General Manager
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Cairns, Australia
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Perfect for our needs”
4 of 5 stars Reviewed 22 January 2012

We are a family of four (6yo and 4yo) and had a 10.50pm flight out of Bali, so needed a room for the day. Harris Hotel Tuban fitted the bill perfectly - it is about 2mins from the airport (if that), with a free shuttle. We wouldn't have stayed any longer than a night as we don't like Tuban, but it was perfect for our needs, and really appreciated being allowed to check-in at 9.30am so our two children could rest up, sleep, shower etc before our flight that night. There is free wifi, and the room was simple, but clean and fairly modern.

Excellent value and perfect for a short stay.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask gavrosb about HARRIS Hotel Tuban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harris Tuban, General Manager at HARRIS Hotel Tuban, responded to this review
24 January 2012
Dear gavrosb,

thank you for your time sharing your experience while you and your family stayed with Harris Hotel Tuban Bali.
I can't agree more that some of our guests are not putting Tuban area in favor. However, we do have shuttle service to the nearest beach (Tuban beach), shopping areas and especially Kuta area. Schedule of the free shuttle bus can be found at Front Desk.

Once again, thank you for your comment, and looking forward welcoming you back personally at Harris Hotel Tuban Bali.

Harrisly yours,
The General Manager.
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Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Location is everything”
3 of 5 stars Reviewed 1 January 2012

Hotel Harris Tuban is very close to the airport and has a free shuttle making it a convenient place to stop while in transit if you depart or arrive late at night. They also have free wifi for guests. We only stayed in the hotel for part of a day until our flight departed Bali at 2 AM. The room we stayed in was pretty small and had some mildew on the walls and ceiling. It did not have many power outlets. The air conditioning also did not work very well. There was only a shower and no bathtub. The hotel has a few steps up and down for everything so if you have mobility issues this would not be a good choice. The restaurant food was pretty good but a little expensive like most hotels in Bali. I took a short walk up the street and did not see many dining choices, but did find a grocery store to pickup some snacks. For the right price I would consider returning while in transit to and from Bali but it would not be a choice for me for a longer visit.

  • Stayed December 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask KorePeterson about HARRIS Hotel Tuban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harris Tuban, General Manager at HARRIS Hotel Tuban, responded to this review
3 January 2012
Dear Ms. Peterson,

thank you for your valuable time reviewing Harris Hotel Tuban Bali and constructive comments.
The room you were staying at was Harris Room, which is equipped with shower. The more spacious Harris Suites are equipped with bathtub. All rooms in Harris Hotel Tuban Bali have individual climate control which can be adjusted accordingly. However, Engineering Team will do triple check all air conditioning system ensuring all are working well.

Harris Hotel Tuban Bali is continuously maintaining the property to exceed guests' expectation. We do painting and polishing as part of our rooms preventive maintenance program. Unfortunately, you were allocated in the room which had not been touched up.

Ms. Peterson, once again, thank you for your constructive comments.
I am looking forward welcoming you personally, in Harris Hotel Tuban Bali.

Harrisly yours,
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Perth, United Kingdom
Top Contributor
82 reviews 82 reviews
Reviews in 37 cities Reviews in 37 cities
80 helpful votes 80 helpful votes
“Excellent”
5 of 5 stars Reviewed 15 November 2011

I stayed here for three nights with my partner on a recent trip to Bali.

I tend to avoid staying in the main drag in Kuta and was aware of Harris Tuban from a previous stay at one of it's sister hotels. I found a good rate online and chose to avail of it.

The hotel offer a free transfer service to and from the airport which is very useful. At the time of our stay the road was closed for renovations which made the usual 5 minute trip become 35 minutes but wasn't really too much of a drama.

The staff were very approachable and friendly and nothing ever seemed too much trouble.

We had one of their suite rooms which was on the poolside and very large. It had everything we needed and everything was replenished daily without issue. The room was very clean. We didn't want too leave.

The breakfast had a large selection of both local and western food. The coffee however could do with a little improvement but that's really a matter of taste and it must be difficult to please everybody.

I would happily recommend Harris Tuban whether it be for simple airport stopover or for a longer stay. Thank you to all the staff for making our recent stay a happy one. We hope to see you again soon.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask acjkt about HARRIS Hotel Tuban
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harris Tuban, General Manager at HARRIS Hotel Tuban, responded to this review
19 November 2011
Dear acjkt,

thank you for your review on Harris Hotel Tuban Bali.

Currently, Bali's Ngurah Rai Airport is undergoing a major revamp, including the enlargement of International Terminal. There was road blocking on the way to Harris Hotel Tuban Bali, but it is opened now.

I will share your comments to all Harris Players and I am looking forward welcoming you back to Bali.

Harrisly yours,
The General Manager.
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Additional Information about HARRIS Hotel Tuban

Jl Dewi Sartika, Tuban, Bali 80361, Indonesia
Price range (per night):* INR2,852 - 6,431

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