9 Beaches was a great place to stay for my girlfriend and I. Yes, the cabanas have canvas walls but that is a great plus as you can hear the waves that much easier at night while you sleep. For the person that was "afraid" because the walls flapped in the wind? Lol, well sounds like that person is the kind of person that carries a poodle in her purse. No, 9 Beaches isn't the place where you can expect room service, total pampering, or absolute luxury but if you want to stay on a beautiful beach and let the sound of the waves lull you to sleep then this is the place you want to be; a place to get away from the world. This place was amazing, staff was absolutely friendly, and the cabanas were clean and confortable. The only negative aspect I can think of it is that it is on the other side of the island from all the shopping and activities but I came here to get away from all the hustle and bustle so it suited me just fine. Besides, it was only about 30-40 min bus ride to get to the city center. Hope this review helps!

This hotel is not a hotel, it is upscale camping. The rooms are tents, made of canvas. While they are nice, they come with a can of bug spray as an amenity, need I say more. I could not sleep at night, I was so frightened. It is pitch black and you're sleeping in this canvas room and when the wind blows your walls flap and it scares the sh## out of you. The food and beverage is average. The beaches are average. If you are 19 years old and usually stay at youth hostiles, this place is for you. Otherwise, run from this place.

To be fair and to piggyback my last review... I have now received my refund and I am now satisfied with 9 Beaches.

I cannot edit my last review, but they were faithful to refund my money. Thank you 9 Beaches, I will still consider you for any future Bermuda stays.

Another atypical review because of an atypical situation...

Like the last reviewer, I was disappointed when I found out in late May 2010 that 9 Beaches was closing for a year to do extensive renovations, and was canceling my stay for the weekend of June 18-21, 2010 - my honeymoon! My disappointment, however, was first lessened and eventually eliminated by the staff at 9 Beaches. They addressed all of my obvious concerns, then went above and beyond to make sure I knew that the inconvenience that they caused me was troubling to them as well. My wife and I are headed to a different resort instead, and can't wait to visit 9 Beaches when it's ready next year!

Kudos to 9 Beaches for handling an incredibly unfortunate situation with grace and understanding - I'm happy with the way I was treated, and at a resort I never even visited!