Beautiful rustic hotel with lots of character we stayed here for Rivas family wedding for 2 nights. Its a bit like a parador, staff were very helpful (we only speak English), room was very clean and quaint, setting was spectacular. Breakfast buffet was lovely, we also had an evening meal from the bar menu which was great, prices very reasonable. We will be back. Thank you to all the staff who worked really hard for a wonderful wedding weekend.

Dear Sheraton, kick this property off your chain or renovate it.
The only good experience, apart from the ok restaurant, was that we did not have to pay for our stay. Good judgement by the frontdesk staff.

This place has potential. Nice garden, great heritage building.
But the rooms are ultra small and have no airco. We booked a superior double, sweetsleeper with renovated bathroom. The bed was 140 cm. Sweetsleeper? Yes, but only as a single. The renovation of the bathroom looked like a poor do it yourself job.
The plaster on the wall was dirty and made the room like a 70s Pizzeria.

We complained about the bedsize and were upgraded to a junior suite. Indeed the bed was large. But no renovated bathroom. Holes in the wall from previous attemps to get it all work again. When using the shower, the bathroom floor becomes all wet. Happily by then the water turned transparant instead of brownish. There was a strange smell in the room. And many insects and spiders joined us. When there is no airco, you would at least expect some insect screen in the window. The space outside the window was filled with dirt, leaving a very unatractive view. The sticky old carpet could use some better vacuum cleaning.

The garden is very nice and relaxing. The pool is ok. The dressing rooms reminded me of the public swimmingpool I used 40 yeras ago. Some memory! The pool beds are just ok, but still old cheap plastic. A swim in the morning is no option. The pool opens up very late. Incoming airtraffic for Barajas airport sometimes has to wait. Guess where traffic control 'parcs' the planes.

The grounds are vast and there is plenty parking space. We were amazed that they asked a Euro 2,00 parking fee.

This hotel caters for 50 weddings a year. That is a solid weekend business. Hopefully there will be some more respect for other individual visitors. I like to return soon when management has come to their senses and converted this place into Sante Maria de El Paular, a Luxury Collection Hotel, your perfect retreat from Madrid. But it will cost some time and money.

As with the last review... rooms vary from monks' cells to lovely, spacious rooms. Although some bathrooms have been renovated and seem very modern, expect sudden hot or cold surges when showering.... safer to have a bath! Location is lovely, however, with a short walk into town and very near the natural pools. The monastery is a bonus. Food is definitely a no-no at the price charged, except the breakfast which is very good. Service can be temperamental but on the whole, pleasant and welcoming.

This Sheraton hotel is not quite what one would attach the brand name to. Located within an old monastery, this hotel is located a few k's out of the town of Rascafria. The staff provide impeccable service with a smile, and the hotel is well equipped with a pool, bar, restaurant (food so so) and of course the monastery right next door.
The only problem lies within the accomodation itself, due to the design of the building, the rooms vary greatly in size and grandeur, mine was fantastic and huge, however others staying here had the equivalent of a monks room - book with care!
Otherwise a lovely stay for work and play, and the proximity to the river pools was an added bonus.