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Eurostars Gran Madrid – reviews, photos

4.0 of 5
Avenida de la Vega 22, 28100 Alcobendas, Spain
Hotel amenities
Eurostars Gran Madrid
Ranked #1 of 6 hotels in Alcobendas
4.0 of 5 stars 66 Reviews
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66 reviews from our community

    Trip type
Traveller rating
    22
    35
    7
    2
    0
Date Rating
Malmo, Sweden
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
“Deception”
2 of 5 stars Reviewed 26 June 2011

Unhelpful staff, dirty iron board, incredibly expensive low quality breakfast, loud music at night with no action taken from the staff. I come to Madrid very often for work and will never come back again to this hotel. When you are on a business trip you need to rest at night. I was so exhausted after my two nights there. They need to do something about all this.

  • Stayed April 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask minilie about Eurostars Gran Madrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Murta, Spain
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Can't rely that your room will actually be available”
2 of 5 stars Reviewed 31 May 2011

I booked a room through an agency and had a voucher for stay (pre-paid). When I arrived I was told that I had been pushed off to a different hotel since the hotel was fully booked. They need to sort out their administration. This isn't the kind of treatment you want after a long journey. (And I didn't like the other hotel that I was shifted to, either.)

Stayed May 2011, travelled on business
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Ask lamurta about Eurostars Gran Madrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buenos Aires
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
“Good if you need to be near Alcobendas”
3 of 5 stars Reviewed 4 February 2011
1
person found this review helpful

Average hotel, good access to Alcobendas and one Metro station, far from downtown Madrid, area mostly empty at night or in weekends. Average breakfast service, Restaurant closed on Sundays.

  • Stayed January 2011, travelled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Gabaos about Eurostars Gran Madrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“great stay”
5 of 5 stars Reviewed 22 December 2010
1
person found this review helpful

Clean, spacious, car park free, internet free. Tallest building in Madrid. New building. Great price and very good service. Recommend to anyone.

  • Stayed October 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AussiesAround about Eurostars Gran Madrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago
Top Contributor
71 reviews 71 reviews
Reviews in 57 cities Reviews in 57 cities
171 helpful votes 171 helpful votes
“Don't expect Luxury”
3 of 5 stars Reviewed 27 August 2010

The hotel is Okay , you wont be overly impressed or overly disappointed.

The good:
--The people are generally nice and speak some English.
--The room is comfortable
--There is a metra stop close to the hotel

The not so good
-- The fitness center is in the basement, You have to request a special key to get into it. It offers very little in the way of equipment and the room gets very warm.
-- As others have stated its very difficult to find. The map on the hotel's web site gives and incorrect location ( I gave it to the cab driver and we ended up lost, the trip cost 20 euro more due to the misdirection).
-- There is one restaurant in the building ( basement), but you will want to go out- it doesn’t offer much.

Tips
--Madrid is only a 15 min cab drive- stay in Madrid not Alcobendas
--There is a small outdoor mall close by with a few bars and restaurants- eat there.

  • Stayed July 2010, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask snowbiz100 about Eurostars Gran Madrid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Eurostars Gran Madrid

  • Gran Madrid Alcobendas
  • Gran Madrid Hotel Alcobendas
Address: Avenida de la Vega 22, 28100 Alcobendas, Spain
Price range (per night):* INR3,747 - 10,289

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