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NH Palacio de Santa Marta – reviews, photos

4.0 of 5
Ballesteros 6, 10200 Trujillo, Spain
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NH Palacio de Santa Marta
Ranked #1 of 12 hotels in Trujillo
4.5 of 5 stars 78 Reviews
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78 reviews from our community

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Amsterdam, The Netherlands
Senior Contributor
31 reviews 31 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Nice hotel for spending a day in Trujillo”
4 of 5 stars Reviewed 6 February 2012

Hotel was nice (interior and exterior). We sometimes got a bit lost and there were 2 lifts go to different parts of the hotel. Room are nice and quiet, breakfast in the restaurant was good. Getting to the parking was a bit difficult as you have to get your car through a maze of very narrow streets (I would recommend to ask for help from the hotel otherwise you will never find the parking...).

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Eric S about NH Palacio de Santa Marta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, North Carolina
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
“Not the best, not the worst...”
3 of 5 stars Reviewed 2 January 2012

Not the best, not the worst. We ended up in this hotel on the first night of our honeymoon, due to a combination of desperation, lack of planning, fatigue and proximity. We did not make reservations for that first night on purpose, for the sake of some flexibility. However, we did research a few possibilities before our arrival. We ended up at the NH Palacio de Santa Marta because it was the easiest one to find on our list in this beautiful, but difficult to navigate, little town.

On the bright side, the location absolutely cannot be beat! Standing at the ancient-looking front entrance, one can see the main square with the church to one side, and winding Medieval streets to the other. We loved being able stroll out the front door and right into the middle of shops, restaurants, and sights.

The hotel's building, inside and out, is beautiful and old. I didn't love the contrast of the modern decor and furnishings against the style of the building, but that is just a personal preference.

Service was decent--friendly in a reserved way, and helpful when assistance was requested. Parking was extra (maybe 10 euros/day), and required some kind of lengthy hike by my husband and the porter who showed the way. As we were leaving, we noted that there are 2-3 spots right in front of the hotel, possibly without cost (although I'm not sure about that).

The room was fine--clean, tidy, and modern in its decor. Again, not our taste, so the room didn't elicit any 'oohs and aahs' from us. The beds, as in most of Europe, were uncomfortable by American hotel standards. I was continually surprised by rock-hard mattresses, thin & scratchy blankets, and skimpy pillows at all of the hotels we visited (this one included). It's a weird thing to encounter in an otherwise luxurious environment whose purpose is for, well, sleeping.

Other assorted notes about our room...The room had one of those key card activated electricity systems, which is sort of annoying, but admirable in a save-the-planet sort of way. The view from our room was of a wall and service exit, but since we were basically there to sleep, it didn't matter to us. I do think that some of the rooms must have excellent views of the plaza, but probably on higher floors. I suspect this is something that could be requested.

The price was about 85 euros (not counting parking). Since we were traveling well into the off-season, and considering that Trujillo isn't exactly a major tourist destination, this was one of the worst hotel values we encountered on our 2-week vacation. The price might have been because we walked in off of the street, but in hindsight, I wished we had driven around for another 15 minutes as we might have found something a little better. Anyway, as mentioned at the start of this review, this hotel was neither the best, nor the worst. And in keeping with that wishy-washy statement, I'd have to say that I wouldn't recommend this place, but I also wouldn't discourage someone from staying here. If your options are limited, it will serve your needs. If you plan to book in advance, you might look elsewhere.

  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Diana P about NH Palacio de Santa Marta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Fantastic location”
4 of 5 stars Reviewed 15 September 2011

We stayed here for one night whilst travelling in Portugal and Spain. Whilst it was more of a corporate hotel than we stayed in elsewhere, it didn't really feel like it, as it was very nicely designed, with lots of authentic features.

The location was great, between the main square and hilltop castle. The historic part of Trujillo is pretty small and easy to walk around from the hotel. The hotel has a car park at the top of the old town, which makes for some interesting driving through the narrow(!) cobbled, one-way streets - not for the faint-hearted. Fortunately the parking is very well signed, even accounting for the fact that the route is different at weekends due to the main square being closed to traffic.

The hotel is modern and finished to a high standard, the beds were extremely comfortable and the staff were very helpful. The small pool was a nice bonus, although it was a shame that it didn't open until 11am.

Having booked in advance at a promotional price, we found it great value for money and would recommend both the hotel and a visit to this pretty town.

Stayed September 2011, travelled with family
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Ask SolarPoweredDave about NH Palacio de Santa Marta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torrox Pueblo, Spain
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Good value for money”
4 of 5 stars Reviewed 15 September 2011

Lovely exterior with a modern interior, serviced by a very friendly staff. Not possible to park outside except for unloading of luggage, but this wasn't a problem as the staff directed you to their secure parking higher up and this could be accessed through the hotel. We stayed for two nights and the room was more than suitable except for one minor comment....it would have benefitted for a central ceiling light!

We live in Spain but to visit Extremadura required a 6 hour drive to Trujillo, which took through 'virgin' territory for us, with scenery very different from Andalucia where we live.

Trujillo is lovely and most unexpected. I had done the research and found that it was quite Moorish (which I like), but to sit in the main square and be surrounded by the huge Moorish castle and the large Catholic Church and the elegant old Spanish houses was wonderful. I have neverf been anywhere where you are 'hugged' by so much history.

  • Stayed August 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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Ask abizzyb about NH Palacio de Santa Marta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Great value for money!”
5 of 5 stars Reviewed 6 January 2011

We spent 3 days with some friends ate this hotel to relax. Very relaxing, friendly staff, and good value for money at the bar tapas menu and the room service menu as well. Parking is not easy but staff is very helpfull ate this too. Breakfast was very good and it was served until 12 on the weekend, something one always appreciates on weekends.
Great value for money that is for sure!

  • Stayed January 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask guru777 about NH Palacio de Santa Marta
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Additional Information about NH Palacio de Santa Marta

  • Nh Hotels Trujillo
Address: Ballesteros 6, 10200 Trujillo, Spain
Price range (per night):* INR4,641 - 6,487

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