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Regency Inn and Suites – reviews, photos

2.0 of 5
951 S. Central Expressway, McKinney, TX 75070 (Formerly Howard Johnson Inn McKinney)
Hotel amenities
Regency Inn and Suites
Ranked #11 of 12 hotels in McKinney
2.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    3
    0
    3
    5
    9
Date Rating
Stilwell, Oklahoma
1 review
“Excellant place to stay with a great price!”
5 of 5 stars Reviewed 16 January 2012

We recently stayed the weekend here & it was wonderful. I would recommend it to anyone. The customer service was great, the pool area was beautiful. We were traveling with family & our children absolutely loved the pool. My husband and I also enjoyed the excercise room. We all had a great weekend and would recommend it to anyone. A very nice & clean place to stay.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Leroy B about Regency Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AR
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Filthy Unsafe”
1 of 5 stars Reviewed 16 October 2011

Feces on toilet seat, toilet not secured to floor, fire detector not working, outside doors stayed open at all hours, no proper lock on doors, hair on sink, owner charged for in-room safe that had no key.

  • Stayed September 2011, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask LikeItLoatheIt about Regency Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
regencyinnokc, Manager at Regency Inn and Suites, responded to this review
20 October 2011
Dear Guest;

Thank you for choosing Regency Inn and Suite, McKinney for your recent stay in our area. Thank you also for taking the time to fill out a guest review. It is these reviews that help us to be sure that the standards which we wish to maintain are being upheld.

Upon receipt of your review, the following steps were taken:

. The house keeping staff received additional training in what we require of them in maintaining the rooms at the high cleanliness level which we have set.

. The maintenance staff worked on your other issues and got taken care of now Thanks to you.

I hope that the next time you are in our area you will choose to stay at Regency Inn and Suites McKinney. I think you will be greatly pleased.

Sincerely,
J Sheikh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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McKinney, Texas
1 review
“Cheap Hotel”
2 of 5 stars Reviewed 13 October 2011

Indoor pool is decent. Jacuzzi didn't work. Fitness room is decent.
Room was clean, smelled kinda musky though. You get basic "hotel" toiletries, shampoo, conditioner, lotion and bar soap. Coffee machine and condiments in the room. Microwave & Fridge in the room. TV is outdated, I get more channels at home having only basic cable. TV channel's don't work if it's raining. Free Wifi.

Their "Suites" come with a Jacuzzi in the room. Jacuzzi is dirty. Hotel staff said they only wipe down the inside of it. Never actually, clean it out. Heater didn't work in the room. Staff was very friendly.

Breakfast sucked. Everything was stale. You can choose between raisin brand, muffin, or a danish. They also have coffee, milk, orange juice and apple juice.

Sign says it's a Howard Johnson, receipt says it's a Regency Inn.

Room Tip: This hotel is great if you are just trying to find a place to rest your head and sleep.
See more room tips
  • Stayed October 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask foxyluvsdreamy about Regency Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McKinney, Texas
1 review
1 helpful vote 1 helpful vote
“Please stay Away from this hotel”
1 of 5 stars Reviewed 16 June 2011
1
person found this review helpful

I came for a church convention program and i made the greatest mistake in my life which is book this hotel for 3 nights.the photos shown on the website were perhaps the first time the hotel was opened. ROOMS WERE NOT WELLS CLEANS,HALLWAYS SMELLS CIGARETS NO ICE ,NO FRIDGE IN THE ROOMS AND TOILETRIES ITEMS ARE BASELESS. PLEASE DO NOT STAY IN THIS HOTEL.IT SIS VERY VERY TERRIBLE.

  • Stayed June 2011, travelled on business
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask rccg21 about Regency Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
1 review
“don't stay here, bedbugs”
2 of 5 stars Reviewed 4 April 2011

good value, beds are hard.No vending machine. Before staying check bed for bedbugs I was biitten. would not stay there again.

  • Stayed March 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask makasi about Regency Inn and Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Regency Inn and Suites

  • Howard Johnson Mckinney
Address: 951 S. Central Expressway, McKinney, TX 75070 (Formerly Howard Johnson Inn McKinney)
Price range (per night):* INR2,908 - 5,145

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