This has been the absolute most horrible experience that I have had in a hotel. We checked in at 12:00 am after traveling for hours. Our children all have asthma and we moved three times because the rooms smell like smoke. It appears that they just change the signs on the doors, just to try to please the guest. The third time that we moved into a room, the air conditioner did not work. So when we called to move again, the staff was very rude, telling us that "you people" are dirtying up all of my rooms and that we needed to "leave my hotel." When we tried to talk with him about a refund, he called the police to ask us to get out. So at 2:00 in the morning, we are in the hallway with the police confronting us about a rude staff member, who has ZERO customer service skills and is rude as all get out. Acting as if we are bothering him by giving him our business. I WOULD NOT recommend that you bring you Pets or field animals to stay in this hotel. The WORSE I have ever experienced. I wish I would have read the reviews before we booked.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC