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Holiday Inn Lubbock Park Plaza – reviews, photos

3.0 of 5
3201 South Loop 289, Lubbock, TX 79423
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Holiday Inn Lubbock Park Plaza
Ranked #23 of 52 hotels in Lubbock
4.0 of 5 stars 56 Reviews
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56 reviews from our community

    Trip type
Traveller rating
    21
    11
    7
    8
    9
Date Rating
Lubbock, Texas
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
“Staff makes this the best place to stay in Lubbock!”
5 of 5 stars Reviewed 20 December 2011
2
people found this review helpful

Stayed at the Plaza again while in Lubbock. The hotel is older and very big, but the rooms are awesome! They're bigger than a normal hotel room, clean, beds are comfortable, and they've got new flat-screen tvs! Staff was very friendly and went the extra mile to make my stay a good one. Since this is a full-service Holiday Inn, there's no free breakfast but as a Priority Club member, they gave me a coupon for free buffet breakfast. The bar was nice and I had dinner delivered to my room - good food! I've stayed here several times in the past year and will definitely choose this hotel again.

Room Tip: I like having the choice of an exterior or interior room. Pet-friendly rooms are on the exterior, wh...
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  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KRISTIN MURRAY, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
29 December 2011
Thank you for staying at the Holiday Inn Park Plaza. We appreciate your business and we hope to have the opportunity to serve you and your pet again in the near future. If you need anything, please do not hesitate to call. Sincerely, Kristin Murray
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New Mexico
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
“Great place to stay if you are using the medical facilities”
5 of 5 stars Reviewed 14 November 2011
2
people found this review helpful

I have stayed here several times and I am always pleased with how clean my room is. I like the large rooms and the new TV's are a great addition. Staff is always pleasant and helpful.

  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 4 more reviews by SusieQNewMexico for Lubbock
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KRISTIN MURRAY, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
29 December 2011
Thank you for staying at the Holiday Inn Park Plaza. We appreciate your business and we hope to have the opportunity to serve you again in the near future. If you need anything, please do not hesitate to call. Sincerely, Kristin Murray
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Brownfield, Texas
1 review
“Great place for a business conference!”
5 of 5 stars Reviewed 27 October 2011

I recently attended a business reception/dinner at the Holiday Inn Park Plaza and was very impressed with the meeting room, the service of the staff and the dinner served. The meeting room was large enough to accomodate all of us and the tables were beautifully decorated. The staff was very pleasant and provided excellent service, and the meal was delicious. I would recommend this venue as an excellent place to have a business conference and/or dinner!

  • Stayed August 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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KRISTIN MURRAY, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
16 November 2011
Thank you for staying at the Holiday Inn Park Plaza. We appreciate your business and we hope to have the opportunity to serve you again in the near future. If you need anything, please do not hesitate to call. Sincerely, Kristin Murray
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Longmont, Colorado, United States
1 review
“immaculate!”
5 of 5 stars Reviewed 24 October 2011

I have never seen a cleaner hotel! And the staff was all wonderfully accommodating. I didn't want to go home!

  • Stayed July 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KRISTIN MURRAY, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
27 October 2011
Thank you for staying at the Holiday Inn Park Plaza. We appreciate your business and we hope to have the opportunity to serve you again in the near future. If you need anything, please do not hesitate to call.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abilene, TX
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Better”
4 of 5 stars Reviewed 20 October 2011

This was our second stay at this hotel. The first was a while back. Since then they have updated their rooms. We were pleasantly surprised. The rooms are a good size and now have updated beds, furniture, TVs, fridge, microwave, and coffee maker. It looks like the only thing that wasn't updated was the phone. Also, the hotel's location is great. It's away from all the road construction in Lubbock and near all the major shopping centers and restaurants.

We definitely wouldn't mind staying here again next time we're in town.

  • Stayed October 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask txninja about Holiday Inn Lubbock Park Plaza
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KRISTIN MURRAY, General Manager at Holiday Inn Lubbock Park Plaza, responded to this review
27 October 2011
Thank you for your recent stay at the Holiday Inn Park Plaza. I appreciate you taking the time to write a review on Trip Advisor. I am excited that you were pleased with the updates that were made since your last stay. My staff and I look forward to serving you again in the near future.
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Additional Information about Holiday Inn Lubbock Park Plaza

  • Holiday Inn Lubbock
  • Park Plaza Lubbock
  • Lubbock Park Plaza
  • Lubbock Holiday Inn
Address: 3201 South Loop 289, Lubbock, TX 79423
Price range (per night):* INR5,648 - 10,233

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