I booked a room at The Motor Inns of America in Lubbock, Texas during Family Weekend at Texas Tech University. It was close to the university and convenient to shopping. Those are the only two things I can say about that motel that are positive. The room we stayed in was a non-smoking room, however, when I went to turn back the bed, there was an unlit cigarette sitting on the nightstand beside the bed. Obviously no one had cleaned the room very well if the cigarette was there from another guest. Then I started looking around. They advertised a refrigerator and microwave. They did have these two things, however, both had stuck on food in them and they were not even clean on the outside. The microwave appeared to be about 15 years or more old. I doubt that it even works. The bathroom had hair in the tub and on the shower curtain. The toilet was broken and you had to remove the tank lid to stop the tank from filling by hand. The side of the tank was broken. The corners of the bathroom floor had dirt and grime built up from not being cleaned. There was also hair on the floor in the bathroom and on the lavatory sink. The walls had had some sort of liquid or body fluid splattered on them in the bathroom area and in the bedroom. The carpets were so dirty that my daughter, who had put on clean white socks after taking a shower, walked from the bathroom to the front door and I told her to put her shoes on. She sat down and I seen the bottom of her socks. They were brown from the dirty carpet. Yuck!! The furniture hadn't been dusted and it was in bad condition. I tried to get the motel to cancel our reservation and they said I would have to do it through hotels.com. I contacted hotels.com and they said that since I had already used one night (which I hadn't actually stayed one night, just checked in), they could cancel my reservation, but not refund the money. It was horrible and we will never stay there again. We recommend that no one else does either.
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