I have stayed at this location several times while visiting family in North Dallas. While the location is convenient and the hotel historically has been great to stay at, it is showing its age. There are a number of hotels that have opened right around this location that are newer, around the same price point, and with similar amenities. They appear to have started to rennovate the hotel so perhaps things will improve over the next several months. Not a bad place, but there are a number of other options in the area I would look at as well. Overall pretty clean. Breakfast offering leaves a bit to be desired. Staff is OK, although a bit disengaged.

Our room was quite large with King Bed, kitchen complete with dishes, sofa, desk area.
There is laundry area and they will pick up groceries if you leave a list in the morning. The location is great, walking distance to restaurants and the mall. Super Target a few blocks away.

Nothing about this hotel is updated or reminded me of any Residence Inn I've stayed in before. The front desk and rooms are in desperate need of a renovation or update. The carpet in the hallways is torn and rooms even worse with stains. During our stay the maintenance man knocked on our door and said he needed to get into a closet cause there was a leak in the room below. We asked him to come back later but to call us first, he did not. We left for the day and when we came back there was a note written on a piece of paper stating why he was in our room. Yes, written on a piece of paper. On the second night our A/C stopped cooling and front desk guest guy, Neil said he could not help us but to call the GM in the morning. Really? I could not believe he said this and we decided to leave the next morning. Before checking out I called the front desk to speak to the GM around 9am and was told he was not in yet and they did not know when he would be in. Why wouldn't they just offer his voice mail to me? Oh they did and said he rarely checks his voice mail.... When we were checking out we heard another guest at the front desk talking to the police about their car getting broken into the night before. Where was security??? The last straw was when we went to have breakfast and the older white breakfast lady told us breakfast was over and we could take something to go from what was leftover. I have never had this experience at a Residence Inn and hope to never again. WE WILL NEVER stay at this hotel again. Where was the GM and why does he not check his voice mail. The staff did not even seem like they knew where he was.

We've stayed a Marriott Residence Inns before, and on this particular trip, I used Marriott rewards points. The room was fine, the hotel was fine, but it is in an area saturated with hotels, next to a large mall and just off I-35. We stayed here because we were close to both our son in North Dallas and Daughter in Flower Mound. We did have a problem one night with noise. There were a bunch of kids staying in the hotel for a soccer tournament. Apparently the tournament was cancelled because of the weather, so they spent lots of time running up and down halls and making noise. In addition, some of the parents were outside, near our room and were having a great party. I complained to the front desk, and they called later to tell me they had spoken to the adults, but it did little good. They continued to party and make noise until close to midnight. I guess the bottom line is, we've about had it with Marriotts and I won't be accumulating many points.