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Staybridge Suites Laredo – reviews, photos

3.0 of 5
7010 Bob Bullock Loop, Laredo, TX 78041
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Staybridge Suites Laredo
Staybridge Suites Laredo
Staybridge Suites Laredo
Staybridge Suites Laredo
Staybridge Suites Laredo
Staybridge Suites Laredo
Ranked #21 of 34 hotels in Laredo
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    14
    2
    1
    5
    3
Date Rating
Austin, Texas
1 review
“Incompentent Manager and Staff”
1 of 5 stars Reviewed 23 December 2010

This place has really gone south! Way DOWN! I have stayed at this hotel in the past about a year ago, so I did not hesitate to book a room there again. BIG MISTAKE-O! Upon entering the hotel, I got yelled at by other guests to hurry up because they were tired of waiting to check in at the front desk. I was dressed in business attire so they mistakenly thought I was working the front desk. After another 10 minutes lapsed, front desk help finally arrived and reservations were a MESS! They could not find anyones paperwork. The counter girl kept flipping stacks of paper around but could not check anyone in.

The hotel is noted as a three star hotel, but one is too many. It is creepy when you have people sleeping and camped out on the lobby floor because the rooms are not ready and check in way too long. When I finally get my keys, I walked into the elevator followed by a mexican thug with covered with tatooes that slipped into the elevator as the doors were closing. It was the longest elevator ride of my life as we were both headed to the third floor. I said hello to this person, but got no reply back. I had NEVER FEARED FOR MY SAFETY as I did at that moment. When we got to the third floor I waited for him to exit first. I pretended to look for my phone in my bag to linger behind. SIGH!

When I got to my room, it smelled HORRIBLE but Thank GOD I had packed my own travel size Lysol because knowing what was out there--I was not going to venture out again. After one night, I checked out of there as quickly as could even though I had originally booked a two night stay.

I told the manager how badly things went the night before at registration and about the horrible smell, but the she did not care to hear about it. After getting the cold shoulder, I felt telling her about the slamming doors and knocking on walls throughout the night would be pointless.

Since breakfast was included in the overnight stay, I had planned to eat there before checking out, however the breakfast area was a zoo and a dirty mess! So I grabbed a banana and split!

  • Stayed December 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask JessieMolina about Staybridge Suites Laredo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lubbock
Contributor
17 reviews 17 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Will be back”
5 of 5 stars Reviewed 26 November 2010

Visit Sat - Thurs during Nov 2010. Staybridge had very clean, quiet rooms, and comfortable beds. Wireless service was good. The hot breakfast was excellent! Too busy to go to evening reception (Tue-Thur). The facility was nice and Laredo is easy enough to get around - the location is within 5-15 minutes from most attractions. The staff on the floor were very friendly - (front desk staff could smile more - did not affect my stay). Parking was well lit and felt like a safe location. I will stay here again.

  • Stayed November 2010, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ColdStar about Staybridge Suites Laredo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
“Outstanding Service and hotel”
5 of 5 stars Reviewed 21 September 2010

I am not familiar with the area and was not sure where to stay. I was very lucky to chat with one of the agents from Staybridge and she was the most polite and helpful front desk representative that I could ask for. She told me more about the city and she help me with my reservation at Staybridge. Thank God I did!!!! The service that I received at all times was very professional and show that they really care about me. The hotel is very clean and my suite was very comfortable that I didn't want to go home after I was done with my job assigment. I will defenately come back to this hotel next time!!!

  • Stayed July 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask AlwaysOUT2000 about Staybridge Suites Laredo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
“excellent stay”
5 of 5 stars Reviewed 21 September 2010

I was very frustrated after driving 4 hours all by myself..I didn't want to talk to anyone..As soon as I got to hotel, the employees started greeting me as if they new me. It felt nice. The front desk clerk had my keys ready and let me know there was a light dinner included with the stay and free hot breakfast. That sounded great. As I walked to my room, I kept running into other employees and they all greeted me like if I was the queen. The room was excellent and comfortable. Perfect hotel...I will never stay anywhere else in Laredo other than Staybridge.

  • Stayed August 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Saucedo_10 about Staybridge Suites Laredo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
eagle pass
1 review
1 helpful vote 1 helpful vote
“Look at room BEFORE you Reserve!!!”
2 of 5 stars Reviewed 10 June 2010
1
person found this review helpful

Website shows you really nice photos on the rooms and front desk tell you over the phone all rooms and like the photo...with full living room area and full kitchen...LIES LIES LIES.

It is a MOTEL 6 with a mickey mouse fridge, microwave, and two burner top stove.

TRAVELER BEWARE...........................................................................

  • Stayed June 2010, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask mr_bombero about Staybridge Suites Laredo
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Additional Information about Staybridge Suites Laredo

  • Laredo Staybridge Suites
Address: 7010 Bob Bullock Loop, Laredo, TX 78041
Price range (per night):* INR7,412 - 10,254

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