This is a new hotel, opened fairly recently, and since I have stayed in this hotel chain extensively around the country for my business and personal travel, I assumed it would be a good choice. But it turned out to be just an "ok" choice that is not up the level of quality I expect from this hotel chain. here's why:
1) The breakfast buffet is poorly stocked - every morning of our multi-night stay we found that the food was depleted and was not refreshed/restocked in the half hour we were sitting at breakfast. Some monrings there was no juice, two mornings there were no eggs or yogurt, most monring there was little or no fresh fruit. And one morning the famous "cinnamon rolls" were so stale they were inedible and we tossed them in the trashcan and headed out for breakfast elsewhere.
2) Mold - Our bathroom had a major mold colony growing on the ceiling - not something we would expect from a new hotel! Yikes!
3) The "free" Wireless Internet Service to the guestrooms is iffy - I was here with a group of businness colleagues, and we tried using our wireless laptops from three different guest rooms (on different floors) and the signal was weak and would cut in and out in every room we tried - in a new hotel you expect better wireless internet service. If you need a good wireless internet capability from your hotel you should look elsewhere for your stay.
4) Staff - Front desk staff is not well trained - had trouble getting our "priority club" accounts credtied for the stay, and had trouble with the billing and a few other requests - staff would not follow through on our requests despite repeated stops at the front desk to inquire about status of previous requests.
However, on a positive note, we can say that the rooms are spacious and new (and generally clean with the exception of that rather horrific ceiling mold problem I mentioned earlier). Parking is ample. The business center has three "free" internet capable computers for guest use.
- Holiday Inn La Porte
- La Porte Holiday Inn
