I stayed here on my way back from Brownsville, Tx I stayed in Room 131 lower level back next to stairs. The room was less than expected. Bath above my room was collapsing the ceiling with dampness.. The bed was decent, room decor was lower mid class. Cleaning was not done very well with all the spider webs around fixtures. Had a nice desk, chair for PC, and eating table.
Wireless from Super 8 never worked, but luckily there was adjoining Ramada in the Parking lot and i was able to use the Ethos from Ramada...
When the sun went down, I could hear the rats/mice come out there was a closet on the wall on tv side and I could hear the rats eating grubbing around all night causing poor sleep. Then when i went to the bathroom in the morning 2 rats come running across the carpet..
Needless to say, I will not be staying here. Should probably report to the Health Department.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
10 May 2011
Thank you for taking the time out of your schedule to complete this review on TripAdvisor. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible.
Please know that your feedback is extremely valuable to us. Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed.
It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.
If I can provide any assistance, don't hesitate to contact me directly at 361-592-6471.
Sincerely,
Crystal Riehl
Public Relations
Super 8 Kingsville, Texas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC