I moved rooms within the first hour because of the mildew smell and no internet connection. The next room had a dirty bathroom and leaked and the carpet was wet! My third room was fine except that the staff never cleaned the room, just straightened things to make it look as if they were there. Then the cleaning person stole something from my room and went through my things!!!!! Don't stay here! I've never had such a bad experience with a hotel.

There were a few staff people at the front desk that were nice and I'm sure some cleaning staff are honest but I don't know which ones.

This hotel gets the job done. I am used to staying at Hampton Inns so anytime I can't stay there I am leary about what to expect. My stay started the morning of checkin with a call confirming my arrival which was a nice touch. Check in was easy, free warm cookies at check in and a letter from the manager in my room. Wireless internet worked flawlessly. The bed was comfortable. I was weirded out by the last review of bed bugs. Didn't have any effects of bed bugs, but made sure I only touched only the sheets. (I think the last review was a disgruntled customer and saying the word bed bugs sure did it) I did have a couple of minor issues. Could hear the TV next door and the guy upstairs was running, droping stuff, doing something to make it very noisy. Bring earplugs and get a high floor. Another issue was that they didn't rotate the fruit in the breakfast bar. Several of the apples were so old they were wrinkling. I also got a call from the hotel a day before my departure telling me they heard I was checking out early. I never told anyone I was checking out early. It was a little annyoing explaining I wasn't leaving early. This hotel is not within walking distance to anything unless you want to buy a car, there is a dealership next door. (Not a big deal since when in Texas does anyone walk?) The price was right and I had a tax exempt certificate which they took without question, which is usually not the case with other hotels. Business center was good for printing boarding pass, but one computer was out of service, but there never was a line. Overall they are making a strong efforts to excell in customer service and ensure guests have an enjoyable stay. I would stay here again.

The company I work for has a long term contract with Comfort Inn. My colleagues and I have stayed here for the entire month of Jan., 2010 and beyond. With the long stay the hotel staff was very personable and accomodating to us due to our extended stay arrangements for the project we are working on, and we as whole have not had any problems with the hotel, the staff, or anything. There was however a guest that was very unpleasant who stayed in the room below me and on a couple of occassions complained that I was continually dropping items on the floor, and making loud noises at early times of the day and late times at night. I assurred her that this was not the case, but with her persistance her complaints continued. I had my door knocked upon twice for this very reason, and after I went to the front desk to alert them of the problem I was having they quickly acknowledged to me that they were very sorry, but there is a person who is complaining about everything and everyone who has stayed in the room I had to live in for the month of Jan. I would gladly recommend this hotel, and would gladly return back and stay here again. If there are any other comments during this time of my stay here for the month of Jan., I believe they would agree with the above statements.

I stayed 28 days on business but finally moved to another hotel! Walls & ceiling thin, so noisy and hotel defended noise makers. BED BUGS!!! Never experienced that anywhere else. And finally...I signed credit card bill for $1890.00 at time of checkout and the hotel posted a charged of $3123.00 to my credit card. When I discovered the error, I called the hotel. They had no record of my stay! Still dealing with that. DO NOT STAY AT THIS HOTEL!! Ride down the road to another hotel. There are plenty that are near.