Got this hotel through hotwire whom listed it as a 3 star. This hotel is definetely not a 3 star. In a nutshell this hotel is dated and in need of renovation. The room was clean but everything about it is outdated. There are far better options in Killeen.

I stayed at the Hawthorne Suites in Killeen, TX, in September, 2009, while working at Fort Hood.

My very first impression was the smell of mildew throughout the building. This hotel is a smoking/non-smoking combination hotel, so the non-smoking rooms are adjacent to the smoking rooms. Also, the non-smoking rooms were probably all smoking rooms because the smell still lingers - along with the mildew smell.

My second impression was the cutesy cricket-themed note on the table telling me it was cricket swarming season and the hotel does its best to control them but...

My third impression was the broken, filthy recliner in my "living" area, and the sofa also appeared dirty. I took a spare blanket from the chest of drawers to spread on the sofa and discovered a large, dark stain in the center of the blanket.

I literally took Clorox wipes to the entire room before I felt I could touch anything. The bathoom sink was old, cracked, and stained, and the decor was pretty much as it had been when the place opened in the 60's or 70's. The only good thing was the size of the room; it was large. The kitchenette area was small, lacked storage space, and there were no utensils - they were available from the front desk.

I did not select this hotel but was placed there by my company at the government rate. I requested to be moved to another the following day and was very happy to leave. I would advise anyone traveling to Killeen to avoid the Hawthorne Suites. You would do better at the Marriott Residence Inn or the Fairfield Inn.

STayed at this Hawthorn Suites in September. The room had several crickets. Appeared this was a time of swarming. Even the hotel lady in the breakfast room mentioned they can never get rid of crickets. One computer and it's never cleaned. The workout room is never washed down.

Govt rate friendly and you eary Hyatt rewards. Easy check-in. Very close to all the amenities. Walmart, Hooters, tons of eating establishments. Breakfast is ok. It's heartier than the average continental. Hot items include waffles, omelets(egg product with sliced cheese in the middle), sausages, gravy, and biscuits. If the coffee is empty, go in the prep room and grab the new urn full of coffee. If you wait for it, you'll be waiting a while. Just do it yourself! Front desk is very nice and fast. Romms are comfy. Decent recliner, small tv, couch, and king bed in my room. Full size fridge and microwave.