My family was stranded in Dallas during Hurricane Irene trying to get home to Philadelphia area. Airlines advised they did not have a flight for us and suggested we book hotel room for 2 days. We booked at Best Western, Irving, TX for 2 nights. After our first night stay and well into the second day, we managed to secure a flight to Baltimore and only had a little more than 2-1/2 hours to get to the airport and pass security. BW personnel procured the shuttle while we hastily packed. We quickly paid our bill, ran out the door, hopped into the shuttle and made the flight. It was only during the flight that we realized we were only charged for the one night. We want to thank the BW folks for their excellent service and hospitality during our quick stay in Dallas.

I prepaid for this hotel room as part of a flight-hotel package with an online travel agency. The price was *very* reasonable based on the property's distance from the airport (about 2 miles). I was shocked when arrived and found out that the room was a *suite*. It was huge!! There was a king sized bed/TV (not a flat screen) on the far side of the room, then a separate living area with couch, coffee table and desk in the middle, then a small partition with a mini fridge/microwave/coffee maker and bathroom by the door when you walk in. It's too bad I was only staying one night! They even provided a bottle of water. The AC worked well if you put it on high, but it was very noisy.

The biggest disappointment was breakfast, which had been one of the reasons I chose this hotel. According to the woman who checked me in the breakfast hours were 6:30-9:30 and I arrived at 8am. The only hot items were make-your-own waffles and some type of mini taquito thing with salsa. When I arrived there were NO muffins left, there were 2 bananas (the only fruit), and the only other items available were bread to make toast (jam and butter provided) and 4 types of cereal with milk (plus juice/coffee/tea). This type of breakfast is very out-of-line with my experience at other properties of this type and in this price range. I ended up eating a protein bar I had with me along with some toast and a bowl of cereal. Based on this alone I would not stay at the property again since having a free breakfast is something I count on when I stay at an airport hotel.

I didn't use the pool but could see it from my room--it looked small but nice enough.

All in all a good property if you're not counting a decent breakfast.

I stayed here for a couple nights. I was pleasantly suprised by this Best Western (BW). It was well kept and clean, given the slight age. I found the bed comfortable and linens/towels fresh and clean. Bathroom/Shower/tub were equally clean. This is certainly not a Hyatt, Hilton or upper end Mariott, but is very good for the Best Western chain. The airport shuttle was a little slow on pickup from airport, but very timely for departure to the airport. Swimming pool was clean too. Breaksfast was included, but a little limiting on offerings. Waffle maker was very good. Also had various cold cereal and instant oatmeal, along with serveral pastries and toast. Juice was concentrate, and coffee a bit strong for my taste, but breakfast is included in rate, so I can't complain too much.

Only negative I could really find was the close proximity to the airport. You can hear the early morning flight engine departures, but not enough to really wake you. The airport seems to have very few or no flights after 10 PMish, or at least I heard nothing and pretty quiet thoughout the nights I was there.

There are no restaurants nearby or within walking distance. The nearest town of Grapevine about 4-5 miles west have plenty of restaurants and many choices.

Internet access is both wireless, and cabled, with reasonable speed, and FREE.

I will surely stay here again.

We stayed here one night before our trip to Disney World because it was close to the airport and offered a shuttle. DON'T WASTE YOUR MONEY HERE! The desk clerks were rude and impatient. When I turned down the sheets for my daughter there were HAIRS in the bed. YUCK. So I checked the other bed and there were HAIRS in it as well. Not to mention the mattresses were very lumpy. I called the front desk and he said I could change the sheets myself or he would give us another room. Our 2nd room didn't have hair in the bed but was dirty. Bath tub had specks of something in it, the microwave had smudges all over , the furniture hadn't been dusted. Needless to say we were happy to check out the next morning!