This is a clean, nice, well-located hotel in Dallas. The experience was good but a few things could be improved on.
1) for guests arriving late their MUST be some food or snack options... something. This hotel had zero options -- not even food vending machines. The last thing a hungry health conscious traveller wants to hear when he arrives at a hotel at 11:45pm is "Dominos will deliver until 12." (interestingly other Marriott brands are great at this)
2) because tap water from different locales can mess with a travelers system, their should be water available at the front desk--charge me for it if you want, (although lots of hotels are giving it away) but it must be readily available.. I did not ask for it but did not see any available. I don't want to drink your tap water.
3) once I accepted no food and water as my plight, I made my way to the drink vending machine.... WHICH DIDN'T TAKE BILLS! Are you kidding me? Nobody carries change anymore. Please require your vending machine vendor to upgrade the machines to take bills.
Its the little things take you from good to great.
- Marriott Hotel Irving
- Marriott Irving
- Irving Marriott
