Fire alarm went off in the middle of the night twice in three days, second time for HALF AN HOUR. First one was due to a power outage (evacuate the hotel because the power's down?). Two days later, we had a second fire alarm, at 2:30 AM, due to a broken water pipe. Sorry, that's NOT a fire, so what's up with the HALF HOUR OF EAR-SPLITTING NOISE forcing people out into a snowstorm?

In between, there were nasty problems with internet infrastructure that severely hampered business communications, as well as work I was doing on presentations for customers. Hotel management and staff were pleasant and helpful, and did their best to help resolve problems, but sheesh!

The only reason I booked this hotel was that I had to be in the area on business just prior to the Super Bowl, so hotel rooms were scarce. I'll be avoiding Staybridge Suites in future.

My wife and I and our daughter and son-in-law went to the Southwest Classic between the Arkansas Razorbacks and Texas A&M Aggies and the Cowboys-Titans game the next day this past October. I reserved rooms at the Staybridge Suites in Las Colinas because of the good rate, the restaurants in the area and the convenience to Cowboys stadium.

Although the location is good, we had a difficult time finding it upon our arrival into Irving. Even coming back from the Hog game we missed the turn. But getting to and from the games were a breeze because we used the Bush toll road which had just been opened and few people knew about it or used it the weekend we were there.

The rooms were comfortable and spacious like all one bedroom suites at Staybridge Suites. We were located in a room on the second floor adjacent to and above the lobby. There were a lot of Tennessee Titan fans at the hotel and they filled the lobby when when we came in from dinner. We were afraid that the noise would continue and prevent us from sleeping, but they dispersed soon after we got back and we didn't have any difficulty sleeping. The next morning I enjoyed the selections available for their breakfast.

I had no problems with the use of the wi-fi in the room. I did not have a printer with my laptop so I used the business center to print off tickets to the Texas Rangers American League Division Series game on that Sunday. We were able to take in the Rangers game starting at noon and then go next door to the Cowboys game that started at 3:15.
It was quite a sporting weekend with the college football game Saturday and the MLB playoff game and NFL game on Sunday.

Staybridge Suites is honestly my favorite chain hotel. This was my second experience at a Staybridge and it was great. The front desk folks were very nice. The hotel was clean and the room was great. They had a complimentary meal in the evening and the breakfast buffet was just right. There is a very nice park-like yard and pool area with plenty of places to sit and enjoy the outdoors. The bed was extremely comfortable and the hotel was very quiet at night. If in the area, I would surely stay here again!

Hello well I recently stayed at the Staybridge Dallas in Las Colinas, and it was eventful. Now first off the rooms, service, free internet, and free breakfast were terrific. No problems there. However the first night I got there, a monday night I was jarred awake by the loudest shrieking noise you could imagine. After 4 minutes I called the front desk and asked what was going on, their reply was its the fire alarm but theres no fire!! It was a glitch in their system.


Now Im told I will get a coupon, certificate of some kind mailed to my home address to make up for the incident which is fine, it means a lot. But if you plan to stay here, take 5 minutes, call them up, and ask if the fire alarm system is fixed!! Believe me you dont want to be jarred awake at 3:30 am because of a glitch in their system.


I hope this review helped you all out. Cheers!!