We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to NYLO Dallas Las Colinas

NYLO Dallas Las Colinas – reviews, photos

3.5 of 5
1001 W Royal Lane, Irving, TX 75039
Hotel amenities
NYLO Dallas Las Colinas
Ranked #18 of 80 hotels in Irving
4.0 of 5 stars 139 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

139 reviews from our community

What travellers say about this hotel
  • Pool area(5)
  • Saturday nights(5)
  • Hotel room(4)
  • Very modern(4)
  • Concrete wall(4)
  • Next morning(3)
Traveller rating
    75
    29
    14
    10
    11
Only show reviews for Family (15) | Couples (45) | Business (55)
Date Rating
Dallas, Texas
Top Contributor
61 reviews 61 reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
“More Pricey than it used to be, but consistent in quality and service”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Hubby and I stay here if we have to fly out early from DFW International Airport. It's typically been much cheaper in the past---I think around $129/night, now, closer to $179/night. Not sure why...didn't notice much difference from last time. We considered this an Aloft-style hotel - clean, nice, bar, food, pool, not horribly expensive but a little trendy and fun. I'm wondering if they're trying to change their image into a higher-end hotel?

In any event, here's the rundown:

1) Front desk: always consistently nice and very helpful. Every time we've stayed there.

2) Bar/restaurant: hostesses always attentive and seat you right away. Good waitstaff - depends on the person. Bartenders don't smile much or have much cache. Just not interested. Maybe it's just me, but that's a key part of a hotel bar - having a fun atmosphere. Especially if they are trying to distance themselves from the Aloft crowd. There has to be something slightly different in the bar--also because they have a great pool/bar set-up, so it could really increase their $$$$.

Food is limited in selection, but what they have is always tasty and fresh. You can also order room service (check the latest delivery time, it isn't 24 hour room service). It has been consistently good as well.

3) Rooms: WONDERFUL rain shower. Love it. So nice when traveling. Beds are comfortable and plush. Good TV channel choices. Nice amenities in bathroom. Room safe, hangers provided. NOTE: There is a device at the door where you insert your room key to turn on lights (a green thing). I love the concept, and it works, but the only thing to note is the rooms are very dark without lighting, and there is a sensor light by the bathroom that turns on when you go to the bathroom in the night. So, if you are with someone, it will wake them up. I couldn't figure out how to turn that feature off while leaving on other lights in the room. (?) So hubby kept waking up every time. Also, at some points, the way the room is set up with the bed in the main area, when you turn over in bed, sometimes it would trigger the auto light! Annoying, but we got over it.

They have airport transportation,if you need it. Lots of flight crews from DFW International stay here, so that says a lot for the hotel. There is also a (very nice touch!) flat screen panel in the lobby with all the DFW flights listed and their status for that day--just like at the airport.

Overall, love the hotel. Taking it down a point for the recent price increase.

Room Tip: Ask for higher room if want more quiet time
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by D Dawn K for Irving
Ask D Dawn K about NYLO Dallas Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Friendly, clean, a cool expirience!”
5 of 5 stars Reviewed 7 February 2012 via mobile

I spent one night at this hotel & from the moment I walked in it was top notch servive. The receptionist welcomed us after a long trip,accommodated all our needs immediately. Hotel room was clean, & a breath of fresh air. Best bed ever!! In the morning we had the breakfast buffet which was very good but my favorite part was the service! Gerardo & Hector were my waiters, it was a slow morning & I was the only one there so we had a chance to chat. They treated me so friendly, I felt very comfortable. I would come back to the hotel just because of the employees!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask claudia80jacinto about NYLO Dallas Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYLOManagement, Public Relations Manager at NYLO Dallas Las Colinas, responded to this review
1 May 2012
Greetings,

Thank you for taking the time to share your experience with us on TripAdivsor. We are very pleased to hear that your stay with us was "top-notch" and please be assured that we have shared your kudos with the team!

We hope to see you again in the near future, and always feel free to contact us directly if you ever need future service.

Stay Unique,
Maegan Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
“Fantastic hotel and fantastic service”
5 of 5 stars Reviewed 31 January 2012

So ok this hotel is a tad unique with its uber trendy style, but that is its point. Such a cool and contemporary vibe in this hotel and the staff are fantastic, they could not be more helpful. The bar staff were ace and I would recommend the spicey chilli wings.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask GSBUk about NYLO Dallas Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYLOManagement, Public Relations Manager at NYLO Dallas Las Colinas, responded to this review
1 May 2012
Greetings GSBUk,

Thank you for choosing NYLO to host your stay while visiting Dallas, Texas. We are thrilled to hear your experience at NYLO Dallas/Las Colinas was enjoyable. Our team does an amazing job with achieving our service culture and please be assured that we have forward your comments to them. We love the spicey chilli wings also - great recommendation!

We hope to see you again soon, and always feel free to contact us directly should you ever need future service.

Stay Unique,
Maegan Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“I gave it another shot, but still not impressed”
3 of 5 stars Reviewed 25 January 2012

I first stayed at the NYLO when it first opened a few years ago (2009) and was less than impressed. I travel to this area 4-6 times a year and usually stay at other hotels but was 'forced' to stay here again due to some meetings that were held at the hotel. While many of the service issues I experienced in '09 have been corrected, the front desk has never figured out what rates include breakfast and what rates don't. The desk agents seem to make up the rules as they go. The hotel itself is what I have described as a college architect student's "capstone project". - Some interesting design/space ideas poorly and cheaply executed. Then passed off has 'hip' Hotel rooms in downtown NY Times square have more space and the quality of the workmanship of furniture and fixtures is on par with a weekend handyman's efforts. It would be hip if I were staying in a rehab'd warehouse in a remote South American Village, not a newly constructed building (that would have been better suited for self storage units). Stay here if you can get it for $75/night or less. Otherwise there are better options in town.

Room Tip: there is a court yard that attaches to the bar. The bar can be hopping and thus the courtyard can b...
See more room tips
  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by JlginPHX for Irving
Ask JlginPHX about NYLO Dallas Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maegan Smith, Public Relations Manager at NYLO Dallas Las Colinas, responded to this review
15 February 2012
Good Day JlginPHX,

Thank you for choosing NYLO Dallas/Las Colinas during your recent visit to Dallas, Texas and for taking the time to share your feedback with us on TripAdvisor. Please accept my sincere apologies for the inconveniences you experienced during your previous stay at NYLO. Our goal is to provide every guest with a comfortable, productive and fun stay. Feedback is extremely valuable to us - especially as the NYLO Hotel brand continues to grow. I appreciate your comments regarding our breakfast rates, please be assured that I have forward them to the appropriate team leader to follow-up.

We hope to see you again should your travels return to the Dallas area.

Best Regards,
Maegan Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Anderson, California
1 review
1 helpful vote 1 helpful vote
“Had a very romantic weekend celebrating 20th wedding anniversary.”
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

The room was fabulous. The front desk girl recommended a great restaurant "the keg" where we were taken care of. Just a great overall experience.

  • Stayed December 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask tlwarriors about NYLO Dallas Las Colinas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYLOManagement, Public Relations Manager at NYLO Dallas Las Colinas, responded to this review
1 May 2012
Greetings,

Thank you for taking the time to post your review with us on TripAdvisor. Also, we would like to thank you for letting NYLO Dallas/Las Colinas host your special night! We are very pleased you had a wonderful experience.

We hope to see you again in the near future. Please feel free to contact us directly should you need future service.

Stay Unique,
Maegan Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed NYLO Dallas Las Colinas also viewed

NYLO Plano at Legacy
4 of 5 stars 195 Reviews
Plano, TX
Show Prices ABS:HotelCheckRates-d817538?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Omni Mandalay Hotel at Las Colinas
4.5 of 5 stars 233 Reviews
Irving, TX
Show Prices ABS:HotelCheckRates-d109052?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
aloft Las Colinas
4 of 5 stars 78 Reviews
Irving, TX
Show Prices ABS:HotelCheckRates-d1099143?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 80 hotels in Irving, ranked by popularity »

Been to NYLO Dallas Las Colinas? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about NYLO Dallas Las Colinas

1001 W Royal Lane, Irving, TX 75039
Price range (per night):* INR6,298 - 11,982

Owners: What's your side of the story?

If you own or manage NYLO Dallas Las Colinas, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
NYLO Dallas Las Colinas
Show the lowest price for this hotel (from our partners)
Show Prices