I just came back from Dallas. I stayed at this location which is now called Hyatt House. The clerk who check me in was not up to the standards of a Hyatt property. She seemed distracted and nit helpful. After a 3 hour delay from SFO I was really hungry and when I asked if the dinner was still going she replied nope we closed it 10 minutes ago. Luckily I went through the lobby to get to my room and I saw there was food and others were eating the staff their was pleasant and they offered me a salad, wings and beverages. No rush. It help. Now to the room I asked for a room near the main building and they could not help me so I lug my bags to the far end of the property and Walk up to the 2nd floor. When I went into the room the bedroom phone I'd not work and the ZtV didn't work. I called from the living room and called the desk and their reply was you can watch tv in the other room and use the kitchen phone. In the end the next morning the stff was pleasant in the breakfast areas and the front desk. My suggestion is if you want a Hyatt don't go here. Go to a Hyatt Place, Regency or Grand Hyatt
- Hyatt Summerfield Suites Irving
- Hyatt Summerfield Suites Dallas
- Summerfield Suites Irving
- Hyatt Irving
- Irving Hyatt
- Irving Summerfield Suites
