The Lancaster is an old boutique hotel. Great ambiance and design; the lobby is small as you would expect. At one point - some years ago - The Lancaster was THE high end hotel in downtown Houston. The years have taken a bit of a toll, but it's still the best location if you are in Houston for performing arts. It is literally across the street from The Alley Theatre and Jones Hall (Broadway musicals and Houston Symphony), and two blocks from The Wortham (Houston Ballet, Houston Opera) and Verizon Theater (concerts). The hotel's front desk staff was friendly and helpful. Standard rooms are reasonably sized with a good size bathroom. The hotel needs some a more detailed eye on maintenance; e.g., there was a door-stop missing, some worn carpet, etc. We didn't eat at the restaurant, but did have drinks. Good wine list. Good value for the price with one exception: there is no self-parking; valet only, $30 / night when we were there, so add that in to your cost planning if you're driving. We were on the fifth floor and there was a bit of road noise, so ask for an upper floor.

We stayed one night after attending the theatre and could not have been more satisfied. The hotel was clean and service was outstanding. Very convienient to the theatres and restaurants. Only a 2 block walk thru well lit streets to get to Hobby Center. Will stay again.

JB

This is a lovely old hotel that has kept its charm and beauty through the years. Originally built in the early 1900's, the structure has been updated to keep it turn of the century charm. The rooms are beautiful, the staff and service is very accommodating and the location is wonderful. Located in the heart of the theatre district of downtown Houston, you can easily include a play or concert. Top that off with a magnificent restaurant (The Bistro) and delightful bar, this place is fit for a grand time with a touch of royalty. We've frequented the past two decades for special events or to just get away, always resulting in a memorable occasion. Highly recommended for travelers and locals.

I would just like to say a few things about your hotel and staff. I had a wonderful time when I stayed at your hotel!! Andrea, who took my reservation was a pleasure to speak with on the phone and had great customer service skills! Also upon my arrival the front desk staff was satisfactory and the Bistro food is Amazing!!!!!! Again I enjoyed my stay and your hotel will always be my first pick when coming into Houston. Thank you!