I needed two nights' accommodations for an urgent business matter and picked Sheraton Suites because it was close to my appointments and received glowing reviews from other travellers. Was I ever NOT disappointed! I had a wonderful stay in a beautiful suite at a remarkable price!
The Room--Roomy and super-clean, the sitting room and bed room were easilty divided by sliding doors. The sitting room furnishings were tasteful and in very good condition. The carpet was clean, odor-free and without stains. The wet bar was very convenient. The work area was ample and well lighted. Internet access was good and free.
The Bed--Quite possibly the best hotel bed I've ever experienced, it was comfortable with clean, fresh bedding. I slept wonderfully well.
The Bath--Very nicely-appointed with huge mirror space in the lavatory-dressing area. Tub (with shower) and toilet were separate. Plenty of hot water at all hours.
The Surroundings--Hallways were free of clutter and "smells." Elevators were quickly available. The lobby was a cordial place where meeting and talking could be done with reasonable privacy. Signage was ample and clear. The parking garage is attached to the hotel itself so guests and baggage stay dry.
The People--I've never been treated better by any hotel staff anywhere in the world. They were friendly without being forward. Phones were answered by a "Hello, how can I help you?" and my last name, not just "Hello." Check-in and check-out was a snap, and the copies of restaurant tabs my budget manager always needs were ready for me when I left, both hard copies and a follow up email attachment.
Overall--I love this hotel! And not just the building and the wonderful room, but the people who worked to make my stay super-enjoyable.
Well done, Sheraton Suites!
Room Tip: My room was on the highway side of the building so I did hear some Houston traffic beginning a bit a...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC