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Springhill Suites Houston Medical Center/Reliant Park – reviews, photos

3.0 of 5
1400 Old Spanish Trail, Houston, TX 77054
Hotel amenities
Springhill Suites Houston Medical Center/Reliant Park
Springhill Suites Houston Medical Center/Reliant Park
Springhill Suites Houston Medical Center/Reliant Park
Springhill Suites Houston Medical Center/Reliant Park
Springhill Suites Houston Medical Center/Reliant Park
Springhill Suites Houston Medical Center/Reliant Park
Ranked #89 of 430 hotels in Houston
4.0 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    17
    26
    12
    0
    2
Date Rating
Ajax, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Location, location, location”
4 of 5 stars Reviewed 11 February 2012

3 of us stayed at Springhill Suites in early January for the AFC Wildcard game (Texans vs. Bengals). I think the big plus is the location of this hotel. It's a leisurely 10 minute walk to Relliant Stadium, a bit longer if you've had a couple beers. The hotel is a short drive to the Medical District and as others have said there's apparently a free shuttle. It's a good walk or short drive to Rice University and Rice Shopping district. There's a CVS, a Krogers, and a Target within walking distance. The restaurant selection nearby is OK, but not the greatest. There are a bunch of Mexican style restaurants in the area and Marco's Mexican (recommended by the hotel front desk) was pretty good. There's a burger joint and some fast food chain restaurants in the area, but no real fine dining that I was aware of. We also weren't able to find a sports bar nearby. We did feel safe walking around late at night.

One thing worth noting is the hotel is about a 15 -20 minute drive to the huge Galleria shopping mall. It's got over 375 shops (most of which are very high end) and is 4th biggest in the United States. The airport is roughly 35 minutes away from the hotel.

In my view the property and it's landscaping are kept in reasonably good shape. Our room condition was OK. We had 2 Queen beds in one area, and a pull out sofa in the other. The beds were comfortable, but the pullout sofa was very uncomfortable, but I've yet to find one that isn't. We found the 2 TVs to be a useful feature. The sink near the sitting area was also useful.

The breakfast was OK, not great. We also had trouble finding seating on one of the mornings. The front desk staff were friendly and helpful, although sometimes there was only one person manning the desk. This didn't cause us any problem.

All in all it was a comfortable stay, and for $109 / night for 3 of us it was good value.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Kelly Ann McMillin, Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review
28 February 2012
AjaxBassman,
Thanks so much for your review and recommendation! We appreciate hearing from you and taking the time to share your comments. All feedback is valuable to us so that we can perfect our guests’ experiences. Your business is important to us and we look forward to seeing you again!
Best regards,
Dwan Lightfoot, General Manger
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Rogers, Arkansas
2 reviews
1 helpful vote 1 helpful vote
“Quiet, Comfortable and Spacious”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

It is and older building that has been updated, but nice, quiet and clean. We never heard another person in the hallway or upstairs over the 3 day stay.The room had hot water immediately and the shower had very good water pressure. The bed was comfortable with lots of pillows. It was more space than we expected. There was a "living room" area with couch, chair, desk w/desk chair and one flatscreen TV. It had a wet bar with microwave and mini fridge and then a bedroom with dresser, another flat screen TV, king size bed and two night stands. Had an ihome clock radio so we could charge our iphone. The breakfast was good. They offered hot scambled eggs and sausage patties or cooked oatmeal. They had the usual breads, cereals, coffee fruit and juices. And, make your own hot waffles. Only negative thing was the old, rough towels. I'll ask for new ones the next time I stay here. It is close to Rice Village with shopping and restaurants, MD Anderson Medical Center, and Reliant stadium. They offer a shuttle to and from the Med Center, although we had our own car so we didn't use the service. The staff was very nice and always ready to help!

  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review
28 February 2012
K F,
Thanks so very much for writing a review about our hotel. I am pleased you enjoyed your stay with us. We take a lot of care into our breakfast selection and other amenities we provide and I am glad you found it enjoyable. We look forward to see you again when you are in the area!
Thanks again,
Dwan Lightfoot, General Manger
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Fremont, California
Senior Contributor
40 reviews 40 reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
“Near Rice University”
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

This hotel is convenient & nearest Rice University campus, Reliant Stadium & the medical centers. Quiet street at night. There is a Kroger's grocery, Kolache, hamburger joint, next traffic light on Main Street. The hotel itself is not bad at all... you can say its a bit dated (the colors give it away) but well-maintained and clean, not run-down (example, it definitely could use new curtains & some modernizing). Sheets & linens are crisp & clean. Sofa and small microwave & fridge in your room. Because it was built few decades ago, its structure is spacious sizewise compared to the cramp newer ones built nowadays. That goes with the well-lit parking space as well. Staff is nice & accommodating. Breakfast is sufficient, good variety carbs, could use some fruit cups/fruit cocktail; not crowded. Not the kind of place to luxuriate/vacation. Its a place to do your business, sleep, then go.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Baton Rouge
Senior Contributor
31 reviews 31 reviews
Reviews in 23 cities Reviews in 23 cities
25 helpful votes 25 helpful votes
“Needs some TLC”
3 of 5 stars Reviewed 16 January 2012

The hotel location isn't bad but the rooms need some TLC. The toilet ran for at least 1 hour after use in our room as well as our neighbors room. The doors were damaged as well as the tiles in the bathroom. The rooms are a bit larger than most Springhill Suites. There were 2 Televisions in the room and the bathroom seperated the bedroom from the living area. The listed hotel rate was $109 which was a bit much for the condition of the room. I used points for my stay and would have been even more dissappointed had I paid for the room.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask damck2 about Springhill Suites Houston Medical Center/Reliant Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review
21 January 2012
Dear Damck2,

Thank you for taking the time to write a review. All feedback is valuable to us so that we can perfect our guests’ experiences. The issues you mentioned will be addressed immediately and I will have our Suite Care Manager perform a review to ensure all rooms meet our high Marriott standards. Again, thank you for your feedback and I hope this experience does not deter you from staying with SpringHill Suites in the future.

Sincerely,
Dwan Lightfoot, General Manager
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Austin, Texas
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Nice Stay”
5 of 5 stars Reviewed 12 January 2012

Great location. Room was comfortable and clean. Staff was pleasant and helpful. Will stay again!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ladybugg73 about Springhill Suites Houston Medical Center/Reliant Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly Ann McMillin, Manager at Springhill Suites Houston Medical Center/Reliant Park, responded to this review
21 January 2012
Thank you for your review and recommendation Ladybugg73! We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments.

Yours truly,
Dwan Lightfoot, General Manager
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Additional Information about Springhill Suites Houston Medical Center/Reliant Park

  • Springhill Suites Houston
  • Springhill Suites Reliant Park
Address: 1400 Old Spanish Trail, Houston, TX 77054
Price range (per night):* INR6,487 - 10,681

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