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Days Inn Houston – reviews, photos

2.0 of 5
11002 Northwest Freeway, Houston, TX 77092-2146 (Formerly Baymont Inn & Suites Houston Brookhollow)
Hotel amenities
Days Inn Houston
Ranked #233 of 430 hotels in Houston
3.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
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    2
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Date Rating
Boston, MA
Contributor
18 reviews 18 reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
“Look no further if you're a budget minded quality oriented traveler”
5 of 5 stars Reviewed 4 November 2008

We had misgivings prior to our stay, given the low price. We were visiting for medical reasons, so were trying to conserve on expenses. Upon arrival we checked out other motel/hotel accommodations in the same area - all were comparable from exterior, but more expensive. We stayed five nights at this Baymont location. This is an excellent budget hotel where the consumer receives excellent value and good clean accommodations. Our room was very clean (not an area I would compromise on for a price). I am bug phobic so being in the south was a major concern - NO bugs that I saw during a five day stay which is a rarity even in pricier accommodations. The room had updates, new carpet, new ac, updated bath vanity and bathroom. Both of us agreed the mattress was extremely comfortable. The rooms have wireless internet, and our room had a table/desk, coffee maker and coffee provided, iron and ironing board provided. The hotel provides free continental breakfast, and if you're an early bird, you can hosie one of the free newspapers. The lobby has not just one, but two, computers for guest use. Other business services included receiving and sending faxes, also no charge - a luxury for those who might need business services when out of town. When you consider the included continental breakfast and the office services that are typicall provided for a fee, we could have easily spent $20-30 a day at another establishment. This was a bonus which we didn't expect. In our time there, we made requests of several different front desk personnel. Every employee working the front couldn't have been more outgoing, helpful, professional, and responsive. Again, qualities difficult to find at any price. Sandra, the manager, is cheerful and polite, and sets the tone for the rest of the staff. This location is proximate to all areas of the city, easy accessible via the freeway system, and attracts a middle class value driven clientele. We were extremely pleased with all aspects of our stay at this particular Baymont. Don't hesitate to stay at this Baymont Inn @ 11002 Northwest Freeway.

  • Liked — The value provided for the rate, the friendly staff
  • Disliked — Nothing
  • Stayed November 2008, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Kansas City, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“nothing to get excited about”
2 of 5 stars Reviewed 27 January 2008
1
person found this review helpful

I guess this motel is ok if you really want to go economical, but I was hoping for a bit more. My biggest problem with it is that the room I'm currently in smells like it was formerly a smoking room and lots of cleaning products have been used to try to get rid of the smoke smell so now we have a lovely pine-scented smoke smell. Check-in was very slow. The bed is pretty hard and the sheets don't fit it. Plumbing is marginal.

I know I was looking for an economical alternative, but I think I went too cheap on this one. I've stayed other places in this same price range that were much nicer.

  • Stayed January 2008, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Enschede
Contributor
20 reviews 20 reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
“Not a good experience”
2 of 5 stars Reviewed 8 July 2007

We stayed at the Baymont Inn for one night. We didn't like it at all. We had a room in a dark coridor with a nice view on an out of order vending machine and ever-growing piles of garbage in, on top of and beside a garbage can that was not emptied. The room smelled awful, despited is being heavily scented. We think it may have been flooded some time ago. It smelled that way, anyway. The poo was great. The breakfast was the final turn-off. We had to struggle with hotel personnel who also wanted to have breakfast at the same time. Meanwhile, the juice machine only provided lightly colored water, and no one seemed to care enough to do someting about it. After a while, one of the personnel members started to clean the almost flooded sink of the machine, throwing cups of watery juice into the garbage bin, one at a time. Is this sabotage? In our view, there far too many people chatting or acting important behind the front desk instead of doing the work that desperately needed to be done. We would like to make one exception: the check-in guy was really nice and helpful. Our advice: see if this guy has family members looking for a job and hire them. This hotel could do a lot better.

  • Liked — The pool
  • Disliked — The smell of the room and the personnel (it's hard to choose between the two)
  • Stayed July 2007, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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A TripAdvisor Member
College Station, TX
1 review
“Good motel”
4 of 5 stars Reviewed 28 July 2005

Stayed a sunday night at the motel. Good service, provided continental breakfast. Rooms were clean and neat.

  • Stayed July 2005
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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san marcos, tx
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
54 helpful votes 54 helpful votes
“Will Stay Here Again”
5 of 5 stars Reviewed 27 January 2005
7
people found this review helpful

my Girlfriends and I stayed here for my birthday (clubbing in houston). I stay @ la quintas alot since i get a coporate rate. But this time i got the room for $35!! (expedia) We were on the 2nd floor close to the pool, which was very clean. our room was HUGE! we had two queen beds..they had to be queens b/c they were way bigger than the twin beds @ other La quintas. We had a table and chairs and a full length Mirror. This room was very clean. The bathroom was nice and well lit. it had a seperate shower/toliet room. i did not have a problem checking in or out, and of course the free continental breakfast is a plus.

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Additional Information about Days Inn Houston

  • Baymont Inn Houston
  • Houston Baymont Inn
  • Baymont Inn Houston Brookhollow
Address: 11002 Northwest Freeway, Houston, TX 77092-2146 (Formerly Baymont Inn & Suites Houston Brookhollow)
Price range (per night):* INR2,964 - 3,858

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