Staff and people were great! Wanted an inexpensive place as we had 23 people (church group) and had to keep cost down and this place fit the bill. The location was very good and all comments from everyone in our group were positive.

This is an excellent hotel if you are on a tight budget! The rooms are cheaper. The location is excellent. It is near restaurants and other businesses like Dennys, The Golden Corral, McDonalds, Starbucks, Walgreens, and other places. A mall is located within three miles of the hotel. This is an older hotel but it was clean and the bed linens were fresh. Our group of 40+ was pleased. We only had two complaints which were quickly addressed by the staff. The staff was very friendly and eager to make us comfortable. We were able to go to Dennys by shuttle as late as 11:00 pm. The continental breakfast was excellent. There was a great variety of foods and an attendant who constantly checked to make sure we did not run out of anything. The staff, especially Ms. Shirley Perry, made us feel like they were very happy that we chose their hotel and they did everything in their power to make us feel right at home. We used the banquet room for a prayer service (at no additional cost). This hotel is an older hotel with a bit of nostalgia and some current upgrades. Our group thoroughly enjoyed our stay.

The staff are excellent; they work hard to accomodate every request. However, our problem is not with the very kind and hard working staff. What we found was the rooms to be in very poor condition, with very dirty carpeting. There is an overpowering odor in the rooms, perhaps what they use toclean the room. Yes, they work hard, the front lobby is clean and the free shuttle to MD Anderson is a big plus, but we are staying somewhere eles on our next MD Anderson visit.

I was going to give this hotel just TWO circles which would have put it in the POOR category and although it's really not "Average" by my standards the staff was nice and efficient and they made some efforts: Free Shuttle to MD Anderson, Free continental breakfast (not up to my standards but convenient nonetheless), Free Wi-fi, and they were efficient.

I did not like the room at all. I should have checked it out first. It was very old, very worn and fairly depressing. I booked two nights but left early. The furniture was old, the TV was old, the carpet was super old. It looked like a place do use meth or shoot up--really like something out of a movie but worst. As soon as I entered and shut the door behind me, I noticed two big dead bugs--one cockroach and one grasshopper. Oh, and one live grasshopper. Also, the chair in my room had a huge red stain on it. I wondered why they would keep such an atrocious chair in the room. It looked blood stained. I couldn't bolt my door so I simply moved a few chairs in front it. However, when I inspected the bed, it looked clean. I decided not to use the shower or towels. My sleep was fitful but I did sleep and checked out the next day.

For MD Anderson business, the location and price is great. For people dealing with medical issues who have to pay to stay this hotel is convenient and saves them a fortune on parking fees because the hotel offers a free shuttle service. This is invaluable if you need it. I didn't use it because it stopped running by 8:30 pm.

If I had to answer what I liked best about the hotel, I would say that it taught me to stop being so cheap and pay a bit more for since I could afford it. And the staff was nice and the bed sheets appeared crisp and clean. What I liked the least was the old, run down room, dead bugs and red stain on my chair. I used the room for 7 hours and paid for 2 nights.

For many families, this hotel is a Godsend. I hate to bash it simply because I can afford better but this is my view. I'd never return--unless I was desperate, in which case it'd be fine.