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Courtyard Houston I-10 West/Energy Corridor – reviews, photos

3.0 of 5
12401 Katy Freeway, Houston, TX 77079
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Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Ranked #201 of 430 hotels in Houston
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    3
    11
    3
    2
    1
Date Rating
chicago, il
Senior Contributor
27 reviews 27 reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
“BEWARE - MAJOR Rennovations!”
3 of 5 stars Reviewed 28 October 2010

Just a quick review - I booked this hotel on the internet. Have stayed here 10 plus times in the last five years and this property had ranked as one of my favorite Courtyards. The lobby area is non-existent. Construction barricades everywhere. Difficult to navigate to rooms around the construction. There was nothing on the internet indicating any of this renovation was occurring. If you are staying in your room the entire time you are here than this should only be a minor inconvenience. If you planned to meet clients, have a nice alternate place to hang out, have a drink at the lounge then I would advise to wait until this is completed.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask burchard about Courtyard Houston I-10 West/Energy Corridor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon Craven, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
6 March 2012
Dear Burchard,

Thank you for your feedback about your stay at the Courtyard by Marriot Houston I-10 West/Energy Corridor in October 2010.

I understand that you did not have a pleaseant experience during your stay due to the renovation of the hotel.

As part of this change, we completely renovated the entire lobby and restaurant, adding the Bistro restaurant which is open for breakfast and dinner daily, and many multi-function spaces within the lobby to relax, gather or be productive. This includes a theater area, business center, media pods and communal table.

Burchard, I hope that the next time that you travel to Houston, you will choose to stay with us again so that you can see for yourself all of the exciting changes we have had since the last time you stayed with us.

Kindest Regards,
Jon Craven
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
somewhere
Senior Contributor
31 reviews 31 reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
“cushiest bed; friendliest staff”
4 of 5 stars Reviewed 20 May 2010

i normally stay in galleria. this particular week everything was booked and i ventured outside to west loop....

+cushiest bed and bedding. spent a week in hotel Icon downtown (#35) and this was a better sleep. by far.
+huge room. i asked for a king single, got a queen double, massive room, good work table
+friendly staff. had a little issue with a supplied furnishing... staff followed up immediately
+housekeeping left a basket of fresh towels and amenities outside my door everytime i DND'ed. great touch i thought - i like my privacy and noones ever replenished when i DND elsewhere

i cant find a single complaint. cant rank 5* cuz its a not a 5* hotel, but for what it was it my stay was flawless. will stay again.

  • Stayed May 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask justarandomperson about Courtyard Houston I-10 West/Energy Corridor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, TX
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Friendly staff, hotel on I-10 access road, road noise loud in some rooms”
4 of 5 stars Reviewed 2 March 2010

Although conveniently located on the access road to I-10, the road noise can be a bit loud depending upon the room. The rooms have been updated (redecorated, new AC/heat) since my last stay. They are much, much nicer, brighter and more modern. The staff is friendly and seems genuinely nice. I've stayed at this specific location a number of times. I have never had any issues with the wired internet service; performance has been fine. The hotel is close to a good 5 mi jogging trail - Buffalo Bayou Park Trail.

  • Stayed March 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask dallasite95 about Courtyard Houston I-10 West/Energy Corridor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Find another hotel”
2 of 5 stars Reviewed 14 July 2009

The hotel is located right off the freeway which makes it easy to find. The front desk staff was nice and took care of us. My only issue is the rooms were not that clean. The carpet had not been vacumed in a while. I checked in late at night and didn't want to go and change the room. I have stayed at many Courtyards and this was in the lower range. I wouldn't recommend it at all. I paid over $100 a night for this room.

  • Stayed July 2009, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Good breakfast ,friendly staff”
4 of 5 stars Reviewed 19 June 2009

Stayed there for three days on a conferance .Did not have any problems with buffet breakfast evn though i am a vegeterian.very freindly staff.
Free internet on two stations available in the lobby area.

  • Liked — Friendly staff
  • Stayed April 2008, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
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Additional Information about Courtyard Houston I-10 West/Energy Corridor

  • Courtyard Houston
  • Houston Marriott
  • Houston Courtyard
Address: 12401 Katy Freeway, Houston, TX 77079
Price range (per night):* INR5,816 - 12,358

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