Given that I paid a room rate of about $115/night, I wasn't expecting a luxury room. However, the towels are very thin and threadbare (probably from over-use, too many washings without replacement), the A/C in the room is very loud (making sleeping more difficult), and the hallway A/C unit continued to run even when the outside temp took a big dip...making the hallways like an icebox.
However, the thing that caused me to write this review (something I don't normally take the time to do) is that on two consecutive nights, I came back to my hotel room to find the door ajar...anyone could have simply pushed the door open at any time and had complete access to my room...and my travel posessions. I wrote the first time off as a fluke, as there was nothing missing from my room. The second time was the night before my departure date, at which point I did call the front desk and reported the issue. I was not able to determine if any actions were taken as a result of my report.
I've never had this problem at any hotel, and I'm a frequent traveller (executive platinum on AA). Beware.
- Courtyard Houston
- Houston Marriott
- Houston Courtyard
