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Courtyard Houston I-10 West/Energy Corridor – reviews, photos

3.0 of 5
12401 Katy Freeway, Houston, TX 77079
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Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Courtyard Houston I-10 West/Energy Corridor
Ranked #201 of 430 hotels in Houston
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    3
    11
    3
    2
    1
Date Rating
Boulder, CO, USA
Senior Contributor
47 reviews 47 reviews
Reviews in 21 cities Reviews in 21 cities
43 helpful votes 43 helpful votes
“Renovations complete, much nicer hotel than before”
4 of 5 stars Reviewed 22 December 2011

This hotel has been through a well-deserved renovation. The staff here is excellent, and was very personable. I'd give this property five stars save for that the restaurant has been replaced with one of the Courtyard line's single-serve cafe style experiences, which comes along with uncomfortable seating and comparatively slow service. (This is not the fault of the staff - it's the layout that makes these slow for customers.) I'm hoping that Marriott is listening...

Room Tip: Ask to be on the south side of the hotel, as it does not face I-10.
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  • Stayed December 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jon Craven, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
5 January 2012
Thank you for your feedback about your recent stay with us. I will be sharing your positive comments with my team.
We are very excited about our recent renovation and addition of the Bistro Restaurant. This is a change in style from the traditional buffet breakfast which we previously provided. We are now able to provide our guests a cooked to order meal with more variety.
Thank you again, and we look forward to welcoming you back the next time you are in Houston!
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Houma, LA
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Enjoyed the time away”
4 of 5 stars Reviewed 27 July 2011

Recently, visited the Houston area. Stayed at the Courtyard Marriot - nice, friendly, staff. Nice relaxing stress free weekend after returning from the second family funeral within two weeks.

  • Stayed July 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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chicago, il
Senior Contributor
27 reviews 27 reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
“BEWARE - MAJOR Rennovations!”
3 of 5 stars Reviewed 28 October 2010

Just a quick review - I booked this hotel on the internet. Have stayed here 10 plus times in the last five years and this property had ranked as one of my favorite Courtyards. The lobby area is non-existent. Construction barricades everywhere. Difficult to navigate to rooms around the construction. There was nothing on the internet indicating any of this renovation was occurring. If you are staying in your room the entire time you are here than this should only be a minor inconvenience. If you planned to meet clients, have a nice alternate place to hang out, have a drink at the lounge then I would advise to wait until this is completed.

  • Stayed October 2010, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Jon Craven, General Manager at Courtyard Houston I-10 West/Energy Corridor, responded to this review
6 March 2012
Dear Burchard,

Thank you for your feedback about your stay at the Courtyard by Marriot Houston I-10 West/Energy Corridor in October 2010.

I understand that you did not have a pleaseant experience during your stay due to the renovation of the hotel.

As part of this change, we completely renovated the entire lobby and restaurant, adding the Bistro restaurant which is open for breakfast and dinner daily, and many multi-function spaces within the lobby to relax, gather or be productive. This includes a theater area, business center, media pods and communal table.

Burchard, I hope that the next time that you travel to Houston, you will choose to stay with us again so that you can see for yourself all of the exciting changes we have had since the last time you stayed with us.

Kindest Regards,
Jon Craven
General Manager.
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somewhere
Senior Contributor
31 reviews 31 reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
“cushiest bed; friendliest staff”
4 of 5 stars Reviewed 20 May 2010

i normally stay in galleria. this particular week everything was booked and i ventured outside to west loop....

+cushiest bed and bedding. spent a week in hotel Icon downtown (#35) and this was a better sleep. by far.
+huge room. i asked for a king single, got a queen double, massive room, good work table
+friendly staff. had a little issue with a supplied furnishing... staff followed up immediately
+housekeeping left a basket of fresh towels and amenities outside my door everytime i DND'ed. great touch i thought - i like my privacy and noones ever replenished when i DND elsewhere

i cant find a single complaint. cant rank 5* cuz its a not a 5* hotel, but for what it was it my stay was flawless. will stay again.

  • Stayed May 2010, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Dallas, TX
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Friendly staff, hotel on I-10 access road, road noise loud in some rooms”
4 of 5 stars Reviewed 2 March 2010

Although conveniently located on the access road to I-10, the road noise can be a bit loud depending upon the room. The rooms have been updated (redecorated, new AC/heat) since my last stay. They are much, much nicer, brighter and more modern. The staff is friendly and seems genuinely nice. I've stayed at this specific location a number of times. I have never had any issues with the wired internet service; performance has been fine. The hotel is close to a good 5 mi jogging trail - Buffalo Bayou Park Trail.

  • Stayed March 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Courtyard Houston I-10 West/Energy Corridor

  • Courtyard Houston
  • Houston Marriott
  • Houston Courtyard
Address: 12401 Katy Freeway, Houston, TX 77079
Price range (per night):* INR5,816 - 12,358

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