So from the beginning, the parkiing attendents were nice and directed me to self-parking--which was horrendous because it was an event night for both sport venues that shared a garage with the hotel. The hotel is huge, but not too difficult to find your way around. The front desk agent was very friendly and made sure to put my friend and I in a room away from the 10,000 teenage volleyball girls who were there for a tournament. The room was nice, very comfortable beds, everything was in great condition. We had dinner outside of the hotel that night, but had breakfast in the cafe the next morning. That turned out to be a mistake since we were apparantly sat in between 2 servers' areas. We waited about 10 minutes and then watched the 2 of them argue for another 10 minutes before one of them finally lost and had to come take our order. By the time she finally came over we almost missed the breakfast buffet altogether. The only reason we stayed is because we had a coupon for free breakfast.
We mentioned it to the hostess as we left and all she had to say was "I'm sorry, where were you sitting?" Then she basically sent us on our way.
When we got back to our room after exploring Houston, we found that even though we had left a "do not disturb" sign on the door, our room had been cleaned and we found our toilet was clogged. Because it was late, and we were both tired, we chose to not call the front desk, but did write notes on our express check-out receipt. When I gave the receipt to the front desk at check out, the agent did take off the $10 that was remaining from our breakfast bill from the morning before.

Wife and I spent two weeks here while a family member was in the hospital.
Our suite had two rooms, a bedroom and a nice living room, both with their own TV. We also had two bathrooms which was nice.
There is a parking garage with the hotel, a restaurant and a bar.
The front desk staff was very helpful during our entire stay.
The restaurant isn't very good. The service and the food could be much better for a Hilton property although there is a Kobe Burger on the menu that is good.
This property is an easy two block walk to the Texas Children's Hospital or Saint Lukes.
There is construction next door that can be noisy at times but all in all a nice hotel that we would stay at again.

Stayed at this hotel for 4 nights during a business trip. Very spacious suite. Bathroom was a bit small, but there were 2 in the suite!

I used 60,000 hilton points to stay here for two days. I requested a double bed room, and got a room with a suite. It included a sofa, three chairs, desk and two tv's and an additonal half bath!
This hotel looks old, but everything inside is new. Furniture, bedding, fixtures, carpeting - everything was recently added. I was in Houston to viist a relative in ICU at St. Luke's The free shuttle service to the hospital was great! Sunday, the driver took us to the hospital, picked us up, took us straight to a restaurant, picked us up and took us back to the hospital. Monday was a different story. It was extremely busy at the hotel and at the hospital. Traffic was awful and the shuttle service was crowded with other hotel guests needing rides to the hospital, creating a long wait. 2 pots of coffee and danishes from room service costs $28. Bath robes in the room were a nice touch and so was the refrigerator. I was in room 1212 and had a fantastic view of downton Houston. No free newspaper on the weekends. Parking is $15 a day if you have a car. No shopping is walkable. Shops at the university village were nice and we had an excellent breakfast and a manicure. My only complaint was the smoke alarm test at 7:00am my last morning. Someone came over the loud speaker in the room saying, "This is a test"! I called the front desk and complained,but other than that, I had a very nice stay for a stressful, health related visit.