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Crowne Plaza Houston River Oaks – reviews, photos

3.5 of 5
2712 Southwest Frwy, Houston, TX 77098
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Crowne Plaza Houston River Oaks
Crowne Plaza Houston River Oaks
Crowne Plaza Houston River Oaks
Crowne Plaza Houston River Oaks
Crowne Plaza Houston River Oaks
Crowne Plaza Houston River Oaks
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38 traveller photos
Ranked #9 of 430 hotels in Houston
4.5 of 5 stars 325 Reviews
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325 reviews from our community

What travellers say about this hotel
  • “Very helpful” (21)
  • “Priority Club” (20)
  • “Medical Center” (15)
  • “Hotel staff” (10)
  • “Room service” (10)
  • “Great location” (8)
  • “Breakfast buffet” (8)
  • “Parking garage” (6)
  • “Very nice” (5)
  • “Fitness center” (4)
Traveller rating
    215
    62
    24
    12
    12
Only show reviews for Family (45) | Couples (39) | Business (171)
Date Rating
Montreal, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Just what you expect”
4 of 5 stars Reviewed 4 February 2012

I stayed here briefly on a one night stopover in Houston. I didn't get to see the name of the hotel before I booked it, but it was the 3 1/2 star hotel I was promised. No major issues aside from the bathroom light burnt out right after check-in and we had to change rooms since it was really late. Staff was nice, parking was easy in an underground lot, and fairly priced for one of America's biggest cities. Beds were comfortable and the bathroom was fine. I would not hesitate to stay again. Even though it is right next to the highway I found it very quiet. Good Job CP Houston River Oaks!

  • Stayed September 2011, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MRMTL about Crowne Plaza Houston River Oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
8 February 2012
Hello MRMTL,
Thank you for such a nice review! We appreciate you taking the time to share your comments with us regarding your stay. I am pleased to hear that you had such a comfortable visit during your quick trip to Houston. We look forward to your return.
Safe Travels,
Debbie Hollier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Conroe, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Can't beat the location and hospitality”
5 of 5 stars Reviewed 2 February 2012

I travel to Houston often and think this hotel is consistently top notch. If you ever need help with the shuttle van, restaurant ideas or anything else just ask the concierge who is extremely helpful. Breakfast buffet nice also.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MarF60_11 about Crowne Plaza Houston River Oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
7 February 2012
Hello MF60_11,
Thank you for your review! We strive to not only meet your expectations but to exceed them. I am thrilled to hear that you think our hotel is consistently top notch! Mandy, the concierge does a great job and I am glad she was able to assist you. We look forward to your return! Have a great day!
Take Care,
Debbie Hollier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lafayette, Louisiana
2 reviews
“Frequent Visitor”
5 of 5 stars Reviewed 2 February 2012

I visit this hotel very often for business as well as family trips. The staff and management are very friendly and helpful. They always cater to the needs of their visitors. The hotel is centrally located in Houston with all sorts of restuarants and shops near by. I highly recommend this hotel to buisness associates and friends staying in Houston.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Blaine T about Crowne Plaza Houston River Oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
7 February 2012
Hello Blaine T,
Thank you for taking the time to share your comments on our staff and hotel! I am pleased to hear that the staff takes such great care of you every time! We appreciate your loyalty and we look forward to having you back soon.
Respectfully,
Debbie Hollier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Staff at the Crowne Plaza Houston River Oaks !”
5 of 5 stars Reviewed 2 February 2012

The Crowne Plaza has the Best all around Staff in the Houston Area,I totally recommend this Hotel,and close to the Med.Center and Galleria.

Room Tip: All rooms are good.
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 4 more reviews by rnmsn for Houston
Ask rnmsn about Crowne Plaza Houston River Oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
7 February 2012
Hello rnmsn,
Thank you for your review! I am thrilled to hear that you think so highly of our staff and hotel! We appreciate your kind words and look forward to your return. Thanks in advance for any future referrals you send our way!
Take Care,
Debbie Hollier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Karnak, Illinois, United States
1 review
“Excellent Hotel and very friendly and helpful staff”
5 of 5 stars Reviewed 1 February 2012

From the front desk, Shelia, and then the engineer to explain the air conditioner that I could not figure out. It worked perfect, but I was unfamiliar with the theremostat.

Debbie and Mandy were great for the PC reception. In fact, it turned out to be a great place to network (not intentional but nevertheless a great lead). Thanks.

Room Tip: I have stayed in this hotel twice and never had a bad room. I will stay here again as I will travel...
See more room tips
  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Dan R about Crowne Plaza Houston River Oaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dhollier, Director of Sales at Crowne Plaza Houston River Oaks, responded to this review
7 February 2012
Hello Dan R,
Thank you for your review! I am pleased to hear that you had such an excellent visit! I appreciate you taking the time to acknowlede the staff that helped you throughout your stay. I will share your comments with them. It was nice to meet you meet you at the PC reception! It's a great way to network and also meet our hotel staff. We look forward to yor return.
Safe travels,
Debbie Hollier
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Crowne Plaza Houston River Oaks

  • Crowne Plaza Houston
Address: 2712 Southwest Frwy, Houston, TX 77098
Price range (per night):* INR5,256 - 10,066

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Crowne Plaza Houston River Oaks
2712 Southwest Frwy
Houston, TX 77098
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“Holiday Inn Select Greenway Plaza” Citysearch.com
Crowne Plaza Houston River Oaks
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