Do not stay or park your vehicle at this hotel. We booked airport parking reservations through a website, airportparkinginc.com which advertises "safe and secure parking". Our truck was parked on a Friday on the top floor of the parking garage with 8 days of paid parking. By Sunday it was stolen, Sheriff found it Wednesday at a different location, stripped and towed it to storage. We did not know it was stolen until the Sheriff called on that Wednesday. Hotel staff was unconcerned over the phone and uncooperative. The truck was stolen so fast that it makes you wonder if their staff is in on a second business dealing with stolen vehicles and parts. They knew how long it would be parked there and where it was parked. Do not park or stay here, you may not have a vehicle when your done.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 November 2011
We cannot apologize enough for your loss and thank you for making us aware of the situation. Since the incident, we have taken additional security measures including installing more cameras and hiring a dedicated overnight security guard. The safety of our guests is of utmost concern.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC