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Holiday Inn Houston Reliant Park Area – reviews, photos

3.0 of 5
8111 Kirby Drive, Houston, TX 77054
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Holiday Inn Houston Reliant Park Area
Holiday Inn Houston Reliant Park Area
Holiday Inn Houston Reliant Park Area
Holiday Inn Houston Reliant Park Area
Holiday Inn Houston Reliant Park Area
Holiday Inn Houston Reliant Park Area
Ranked #119 of 430 hotels in Houston
4.0 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveller rating
    20
    26
    15
    14
    4
Date Rating
Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“old hotel, noisy, and staff not very friendly”
1 of 5 stars Reviewed 13 February 2012

didnt receive welcome gift items that were supposed to have been placed in my room from my employer(paid for by the employer). Came back to my room and had no power therefore everything in my fridge was bad, hair dryer didnt work, housekeepers continuously let the doors slam while cleaning rooms which is a nuisance to guests who are trying to sleep, had to tell staff three different times that i was checking out late due to meetings running late,Apparently they dont communicate, bartenders not friendly at all.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask tm7032 about Holiday Inn Houston Reliant Park Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
William Daniels, General Manager at Holiday Inn Houston Reliant Park Area, responded to this review
14 February 2012
I am sorry to hear that you had so many problems that were not resolved to your satisfaction. We make it our duty to make sure every guest leaves our hotel satisfied and this was not the case. The power issue was due to the overloading of circuits in your room but it should have been handled and communicated to you better and that we are working with our staff. The amenity was not delivered due to DND sign on your room, but also that should have been handling and communicated better. We have learned from this incident and are doing our best to train our staff on make sure that all problems are resolved and followed up timely and to our guest satisfaction. Again I am sorry that you did not receive a great stay and to be assured that your review is not taken lightly at our hotel.
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Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Old but nice staff”
2 of 5 stars Reviewed 12 February 2012
1
person found this review helpful

This hotel was old, and you could tell. The AC didn't work very well and the whole room smelled musty. They also didn't even bother to put a comforter on the bed, just one blanket. I only paid 40 through priceline and I thought it was too much. However, the staff were very friendly and helpful.

  • Stayed February 2012, travelled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Aggie2006 about Holiday Inn Houston Reliant Park Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne_Small, Manager at Holiday Inn Houston Reliant Park Area, responded to this review
15 February 2012
Thank you for recognizing our friendly and helpful staff. I'm sorry to hear about the problems you encountered in the room. We are concerned about the situation and addressing those issues with our Director of Engineering. Your valuable feedback is vital to our continued success. We hope to have you as our guest again very soon!
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Perth, Australia
Top Contributor
50 reviews 50 reviews
Reviews in 36 cities Reviews in 36 cities
46 helpful votes 46 helpful votes
“Good stay, clean and modern room”
4 of 5 stars Reviewed 7 February 2012 via mobile

The hotel was over run by cheerleaders the night we were there, but they were mostly well behaved. The rooms were big and very clean. We were overall. We were happy with the quality of this hotel and we booked an advanced rate securing us a great price.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask alanadi25 about Holiday Inn Houston Reliant Park Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne_Small, Manager at Holiday Inn Houston Reliant Park Area, responded to this review
13 February 2012
Thank you for choosing our hotel. We are glad that you were able to enjoy your stay and find a great rate for the room. The Cheer Competition was being held at Reliant Park and it is good to hear that the cheerleaders were well behaved. We appreciate you taking a moment to share your experience and look forward to welcoming you back.
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Washington, DC
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“great location, friendly staff!”
4 of 5 stars Reviewed 7 February 2012

In terms of location, this hotel can't be beat. My room was facing Reliant Park, and the medical center was just a few minutes away (along with related facilities). If you are visiting one of the medical facilities, they will usually call the Holiday Inn and make arrangements to give you a discounted rate (which can be substantial!). The surrounding area felt extremely safe and I saw many people going for walks right outside. The hotel shuttle will take you anywhere you need to go within 3 miles. Staff were extremely friendly and eager to help customers...when I was in the lobby I heard the concierge take several calls from people who needed various things or had requests, and they sent someone up to help immediately. I should note that, while there is a small business center in the lobby, there is only one computer (and it was being monopolized by another person while I was there). My room was very spacious and clean, and the bed was huge. The one negative thing that I do feel the need to mention is that, although the bathroom and the hallway vanity area were spotless, there was a very strong smell of mold that kind of smacked me in the face when I was in the vicinity. I almost feel badly writing about that because of how lovely the staff is at this hotel, but I think anything health/sanitation-related bears mention. Aside from that, which may not be an issue in every room, I highly recommend this hotel.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask nat1211 about Holiday Inn Houston Reliant Park Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
1 review
“Sports Page Bar”
4 of 5 stars Reviewed 25 January 2012

Went to the Sports Page bar twice within last couple of weeks. Was very disappointed to see the popcorn machine has been taken out. Was told it's too hard to clean. Seriously? The focus should be more on pleasing the customers, not on making an employee's job easier. Was told bowls of nuts are going to be placed on tables instead. sounds very unsanitary -- open bowls? Also, there were gnats everywhere during both visits. pretty bad when the waitress places a napkin over your wine glass as she serves it, and other customers are batting gnats away from their nachos. The gnats will love the nuts. Atmosphere of hotel overall is blah. We miss the previous manager.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Elaine S about Holiday Inn Houston Reliant Park Area
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yvonne_Small, Manager at Holiday Inn Houston Reliant Park Area, responded to this review
13 February 2012
Thank you for visiting the Sports Page Bar and providing us with valuable feedback. I apologize that your recent visits were not up to the standards. We are addressing those issues and our new Chef is reviewing new options for the Bar. I hope you will have a chance to revisit us in the future to see the efforts we have made to continue to improve.
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Additional Information about Holiday Inn Houston Reliant Park Area

  • Holiday Inn Houston
Address: 8111 Kirby Drive, Houston, TX 77054
Price range (per night):* INR4,865 - 9,730

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