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Greenway Inn & Suites – reviews, photos

1.5 of 5
2929 Southwest Freeway (US 59), Houston, TX 77098
Hotel amenities
Greenway Inn & Suites
Greenway Inn & Suites
Greenway Inn & Suites
Greenway Inn & Suites
Greenway Inn & Suites
Greenway Inn & Suites
Ranked #355 of 430 hotels in Houston
2.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    0
    1
    4
    1
    20
Date Rating
Naperville, Illinois
1 review
2 helpful votes 2 helpful votes
“A Dump. A Rat Hole.”
1 of 5 stars Reviewed 30 November 2011
2
people found this review helpful

Awful place. Everything is covered with a layer of dust, grime and scum emulsion. Claims to be non-smoking, but cigarette odor is omnipresent. Bath has no ventilation. Tub was disgusting. Toilet had a "Sanitized" strip across it, but was not cleaned - had fresh stains. Bars on the balcony's railing spaced far enough for a two year old to experience free flight. Nothing in this place was above terrible.

This review comes from checking the other reviews.

Room Tip: Do not book there. Do not even drive by.
See more room tips
  • Stayed November 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask tjkolev about Greenway Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
2 helpful votes 2 helpful votes
“Every review below is 100% accurate except for the one good one”
1 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

Roaches
Shower does not drain
Hair all over the sink, toilet and shower (not the long kind from someones head)
Many other things as mentioned below in the other reviews but the thing that made us checkout and grab another hotel was bed bugs and used tissue in the bed when we opened the covers.

Read reviews, I will from now on. This place should be set a fire to rid the infestations.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Mark J about Greenway Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Bowling Green, Kentucky
1 review
3 helpful votes 3 helpful votes
“If God hated a hotel it would be The Greenway Inn & Suites... Yeah I said it...”
1 of 5 stars Reviewed 6 April 2011
3
people found this review helpful

First off... wow... this Hotel looks nothing like the pictures on the website. Hmm, thought that would be something worth paying for but my wife and myself found out the hard way. No worries though... we'll never return.
If you like clean towels, clean rooms, great service, and/or an overall enjoyable/peaceful/fun Hotel experience... Go somewhere else! For the love of God I don't see how this Hotel gets its business! I'm am typically a very laid back kind of guy and I'm not very critical when it comes to most places but there are somethings that MUST be done. My biggest complaint is the lack of cleanliness. For example: My wife and I came into our room for the first time and found dirty towels that looked like they had been there for days with stains and what not on them (wow). Also, the bar of soap on the counter was USED!@*!&^^!(&) ahhhh! HOW DOES THIS HAPPEN!!! It honestly looked as if it were used and put back into the plastic package and then someone tried to seal with a lighter... I am blown away...
Service: if you could even call it that. I was staying during the final four and they botched my reservation - had to wait several hours to get a DOWN GRADED room... I was unable to get clean towels from the desk because "I don't have those items at the desk!" (said the clerk). I was told to go find the cleaning person. I finally found him several minutes later wandering to find out that he spoke no english whatsoever. That's fine but I was caught off-guard since this establishment advertised that it had a "Multilingual staff". Obviously not. It took forever to convince him that I needed NEW/CLEAN towels. Not old, dirty ones...
Anyway,
No working vending machines or ice machines!
Pool is now a filled in flower/tree thing... wow...
Unable to use balcony due to Pigeon infestation...
Smells of mildew and mold everywhere...
Leaking ceilings
No nightstand in room.
Hair dryer was a fire hazard
Door to patio in room did not shut all the way.
So much more but I'm tired of typing. Just stay away... I'd hate for someone else to go through this and have to pay for it like we did.

Room Tip: Book somewhere else.
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  • Stayed April 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask Billy083 about Greenway Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
“Convenient Place to stay in Houston-Greenway Inn & Suites 2929 SW Freeway, Houston”
4 of 5 stars Reviewed 25 February 2011

The rates are very reasonable and the location
is ideal for downtown business, shopping at the Galleria,
going to the Live Stock Show and Rodeo.
The rooms are clean, the area is safe, free wifi,
free parking. This year I'm going to go to the Live Stock
show while I'm staying here.

  • Stayed February 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask RonaldKirchem about Greenway Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shreveport/Bossier City, La
1 review
“Direct portal to hell....”
1 of 5 stars Reviewed 28 January 2010

Poorly managed, absolutely fifthy! A client booked me there for 2 nights on Expedia. The second day they move my things out of my room without checking with me or my client, due to a booking error. My laptop was missing, later recovered, other items missing, lost. I was put in two more rooms, each one in more disrepair and more filthy than the next. Zero stars, sleep in your car!

  • Stayed January 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask daverageous about Greenway Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Greenway Inn & Suites

  • Best Western Houston
  • Best Western Greenway Hotel
  • Houston Best Western
Address: 2929 Southwest Freeway (US 59), Houston, TX 77098
Price range (per night):* INR3,523 - 3,803

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